Business Details
About
Ford DealerAuto Repair ShopUsed Car Dealer
Experience the difference at Vaughn Ford of Natchitoches, where a dedicated team of long-standing employees provides an unmatched level of expertise and personal service. They are committed to helping you find the perfect new or pre-owned Ford, offering a wide selection to fit any lifestyle. Whether you’re looking for a dependable truck, a versatile SUV, or a sleek sedan, you'll discover a seamless and enjoyable car-buying journey. Join their community and drive away with confidence, knowing you've made a great choice.
Details
- DeliveryAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
300 reviews
5 stars
203
4 stars
23
3 stars
11
2 stars
8
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting specific salespeople like Frank and Patrick for their exceptional service.
Sales Experience
Overall, customers reported positive experiences during the car-buying process, noting the ease and transparency of transactions.
Service Department
While some customers had positive experiences with the service department, others reported significant delays and issues with vehicle repairs.
Communication Issues
Several reviews mentioned poor communication regarding service appointments and follow-ups, leading to frustration among customers.
Mixed Reviews
While many customers had great experiences, there were notable complaints about service quality and integrity, particularly regarding repairs and refunds.
- MRMATTIE REEDNov 12, 20255.0I had an amazing experience at Vaughn Ford of Natchitoches! The team was professional, friendly, and made the car-buying process quick and easy. They helped me find the perfect Ford at a great price and made sure I understood all my options. If you’re looking for the best Ford dealership in Natchitoches, LA, I highly recommend Vaughn Ford — great customer service, vehicle selection, and financing options!
- CPCourtney PossoitNov 10, 20255.0Great atmosphere, amazing staff
- EZemerson zumwaltNov 6, 20255.0Friendly staff in sales and service. They assisted me greatly in fixing my Fiesta on a road trip!
- HWHeaven WesleyOct 18, 20255.0Frank was the best salesman today for the 2nd time I couldn’t be more grateful for the care and support he provided throughout this whole process! Everyone go to Vaughn Ford Natchitoches and ask for Frank! You’ll be satisfied every time! 👏🏾🎉
- SJsteven jettOct 15, 20255.0I have to say that Braeden Counts went above and beyond to help me and my fiance get her new car. Very well mannered and polite young man and we will definitely be going back to see him for any of our future plans!