Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
This Safelite location has closed.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
546 reviews
5 stars
413
4 stars
38
3 stars
17
2 stars
12
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the technicians, highlighting excellent communication and helpfulness throughout the service process.
Installation Quality
While most reviews noted satisfactory installation and repair quality, some customers reported issues with leaks and defective glass after service.
Scheduling Issues
Several customers experienced problems with appointment scheduling, including delays and miscommunication regarding their appointments.
Overall Experience
The overall sentiment was mixed; while many had positive experiences, a significant number expressed frustration with service delays and customer support.
Pricing Concerns
Some customers felt that the pricing was high, especially in relation to the quality of service received, leading to dissatisfaction.
- BMBritney Anne MajureSep 15, 20251.0The technician that finished the installation of my windshield left my car running for two hours until I picked it up. And I called several times and can’t get an invoice or a human on the phone. I am going to the BBB with my complaint (if the BBB still exists?!). PS I never received an email they said would arrive for my review.
- SCSteve ClarkSep 7, 20255.0Was met with an Awesome 😎 Smile with Awesome 😎 Service !!!
- LJLois JonesSep 6, 20255.0The technician was very professional and knowledgeable.
- LMLeslie Miros-SealsSep 5, 20255.0The representative at Safelite did an excellent job and offer great customer service.
- WBWilliam BottomleySep 1, 20255.0The whole process went well. From the insurance claims person, to the technician who replaced the windshield, everyone was cordial and helpful
Frequently Asked Questions About Safelite AutoGlass (CLOSED)
Is the Safelite AutoGlass location at 901 Labarre Rd in Metairie currently open?
This Safelite location at 901 Labarre Rd, Metairie, LA 70001 is currently closed.
What services did this Safelite AutoGlass location offer when it was open?
Services included auto glass installation and repair, windshield chip and crack repair, power window repair, same-day service, and insurance paperwork processing.
What types of products were available at this Safelite AutoGlass location?
Products included auto glass, windshields, door glass for cars, trucks, and vans, glass cleaner, and wiper blades.
How could customers make an appointment with this Safelite location before it closed?
Customers could book appointments online through the reservation URL provided on the Safelite website.
What languages were supported at this Safelite AutoGlass location?
English and Spanish were supported languages at this location.
What payment options were accepted at the Safelite AutoGlass location?
Accepted payment methods included American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there nearby places where I can get automotive repair or glass services in Metairie?
Yes, nearby places include other Safelite AutoGlass stores and S and H Automotive and Truck Repair, which offer automotive repair and glass services.
What nearby stores offer hardware or plumbing supplies around Safelite AutoGlass in Metairie?
Nearby hardware and plumbing stores include LCR Plumbing Warehouse, Ferguson Bath, Kitchen & Lighting Gallery, LCR Nola, and Ferguson Plumbing Supply.
Are there local services available nearby for professional IT and telecommunications support?
Yes, nearby companies like Electrical Sales Corporation and ESC - Electrical Sales Corporation provide telecommunications and IT services.
What accessibility features did the Safelite AutoGlass location offer?
The location had a wheelchair accessible entrance and offered onsite services with required appointments and online estimates.