Business Details
About
Kia DealerUsed Car Dealer
When you want to finance or lease a new Kia in Alexandria, LA, turn to Walker Kia! Our family-owned Alexandria Kia dealership is a part of Walker Automotive, which has served the community for over 100 years. We are proud to offer a great selection of new and used Kia models, outstanding Kia service and expert Kia financing.
Location
Hours
Reviews
4.9
50 reviews
5 stars
47
4 stars
2
3 stars
1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Nora, April, and Blaise for their exceptional service.
Communication
While many reviews noted good communication, some customers expressed frustration over lack of updates and responsiveness during service appointments.
Service Quality
Overall service quality received mixed feedback; while many appreciated the thoroughness and efficiency, some reported dissatisfaction with the handling of repairs and vehicle cleanliness.
Sales Experience
The car buying experience was generally described as positive, with several customers noting the professionalism and knowledge of the sales team.
Timeliness
Several reviews mentioned timely service, but there were notable complaints about delays and unmet appointment times.
- MMMaryNov 15, 20255.0I have been doing business with Kia Walker since 2015. I have had great service each time I've taken my car in to be serviced. The salesman, Ms Nora, Sam, and Derrick have all given great customer service.
- AMAnna MetrejeanNov 13, 20255.0As always Walker Kia Service Center was great. I spoke with Nora & she got me an appointment right away. She greeted me, was very professional. They make the chore of getting your oil changed a pleasant experience! Fresh coffee & snacks!
- NHNikeatha HallNov 11, 20255.0April was an amazing salesperson! She was extremely knowledgeable about the 2025 Kia Telluride I purchased, and her personality and attitude were truly A1. I transitioned from my 2016 Mazda CX-9—that I purchased used from Walker in 2020, which I’m still keeping—but my new Kia is everything. April is definitely a standout WALKER employee. My previous vehicle was the first one I purchased from Walker, and after purchasing my brand new Kia from Walker April reaffirmed that Walker is exactly where I need to go for all my automobile needs.
- KLKalila LeeNov 6, 20255.0Great customer service. Very knowledgeable & informative. Quick service & friendly staff. I always enjoy getting my car serviced there! Thank you Waller Kia of Alexandria.
- FMFrances MorrisonOct 22, 20253.0The car issue was fixed (warranty), but little else was done to provide me with transportation while they had my car for a week. When I asked if a service tech could talk to my husband about other suggested service items, no one called him. They sent me a text with a link to documents showing suggested service items. I had to call and leave multiple messages asking about the status of the repairs before a text was sent to me in response. Communication and good customer service is not to much to ask.
Frequently Asked Questions About Walker Kia
What types of Kia vehicles does Walker Kia offer?
Walker Kia offers a great selection of new and used Kia models in Alexandria, LA.
Where is Walker Kia located?
Walker Kia is located at 1515 Dorchester Dr, Alexandria, LA 71301, United States.
What are the business hours of Walker Kia?
Walker Kia is open Monday through Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Walker Kia by phone?
You can reach Walker Kia by calling +1 318-321-5576.
Does Walker Kia provide financing and leasing options?
Yes, Walker Kia offers expert Kia financing and leasing options to help you get your new Kia.
Is Walker Kia a family-owned dealership?
Yes, Walker Kia is a family-owned Alexandria Kia dealership, part of Walker Automotive with over 100 years of serving the community.
What are some nearby automotive dealerships to Walker Kia?
Nearby automotive dealerships include MajorDeals, Walker Mazda, Walker GMC, and Walker Big Lot, offering various automotive services and options.
Are there any restaurants near Walker Kia where customers can dine?
Yes, customers can visit Royal India Bistro for Indian cuisine, Applebee's Grill + Bar for American food, Mi Tierra for Mexican dishes, The Cottage Restaurant for cafe and American fare, Starbucks for coffee, and SNOWFOX for other dining options nearby.
What nearby pet care services are available around Walker Kia?
Nearby pet care services include Vetco Vaccination Clinic for veterinary needs and Petco for pet supplies and dog training.
Where can customers shop for clothing and accessories near Walker Kia?
Customers can shop at Burlington, a department and men's clothing store, Midsouth Medical of Alexandria for fashion, Schnack's Jewelry for jewelry and gifts, Cavender's Boot City for shoes, and Party City for party supplies nearby.