Business Details
About
Jeep DealerAuto Repair ShopChauffeur ServiceDodge DealerChrysler Dealer
At Walker Chrysler Dodge Jeep Ram, we like to say, When Other Dealers Won't Walker Will! That's because when you choose our Chrysler, Ram, Dodge and Jeep dealership in Alexandria, LA, you will be treated to excellent service in our sales, service and finance departments. Visit Walker Chrysler Dodge Jeep Ram today!
Location
Walker Chrysler, Dodge, Jeep, Ram
5757 Coliseum Boulevard, Alexandria, LA
71303-3739, United States
Hours
Reviews
4.1
328 reviews
5 stars
228
4 stars
22
3 stars
13
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers reported mixed experiences with the sales process, with some praising the professionalism of sales staff while others expressed frustration over lack of transparency and communication.
Service Quality
The service department received significant criticism for delays, poor communication, and unresolved issues, with some customers expressing dissatisfaction with the quality of repairs.
Customer Service
While some customers highlighted friendly and helpful staff, others reported rude interactions and a lack of responsiveness from service advisors.
Pricing Concerns
Several reviews mentioned high prices for parts and services, leading to dissatisfaction with perceived value.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees and appreciated the overall atmosphere of the dealership.
- MJMona JeffersonOct 14, 20255.0Terrance Brown was courteous with the the walk through and the test drive. From the test drive to the financing was very professional. Highly recommended!!
- SCSavannah CowanAug 20, 20251.0We are really frustrated with the service department. We had RAM care and was promised 3 free oil changes when we bought the vehicle through RAM with an expiration date. Even had a free one here few months ago and had until end of September left on RAM care that I can pull up and prove. Come today wait hour and half then get charged 65$. They did really have much to say but sorry that they don’t do free oil changes with RAM care anymore. Wouldn’t give me any reason why they didn’t tell me this upfront other than it didn’t pull up until we got ready for check out. They could have told me it wasn’t going to be free before doing it by checking before hand like I asked. I can change it myself for under 40$ and not have to wait almost two hours. We have had good service from them before slow but overall no problems but the not telling me before when I had asked upfront and was told it would pull up just isn’t way to do business. Hitting me with a charge after work is done I had no choice but to pay and got really no response but sorry. I won’t be back but if you choose to come here hold the to giving you price up front even if they say it will be covered.
- JSJoseph SireciJul 23, 20251.0I was a good hour and a half out from the house when my 2023 Jeep Wrangler with 10,950 miles, went into crawl mode and displayed “Clutch Hot Fully Release Clutch Pedal and Reduce Clutch” on the dash. I stopped by the Walker Jeep dealership just to be told by the service manager, “sorry, but I can’t get anybody to look at it, we are booked out for two weeks” and with a snarky laugh “Jeeps are toys and for fun not for long trips.”
- MBMichelle BeanJul 8, 20255.0Awesome service depth. Saved me so much money. Thank yall
Frequently Asked Questions About Walker Chrysler, Dodge, Jeep, Ram
What types of vehicles does Walker Chrysler, Dodge, Jeep, Ram specialize in?
Walker Chrysler, Dodge, Jeep, Ram specializes in Chrysler, Dodge, Jeep, and Ram vehicles.
What are the dealership hours for Walker Chrysler, Dodge, Jeep, Ram?
The dealership is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does Walker Chrysler, Dodge, Jeep, Ram offer vehicle servicing and repairs?
Yes, they provide service and repair for vehicles, including oil changes.
Is car rental available at Walker Chrysler, Dodge, Jeep, Ram?
Yes, the dealership offers car rental services.
Where is Walker Chrysler, Dodge, Jeep, Ram located?
It is located at 5757 Coliseum Boulevard, Alexandria, LA 71303-3739, United States.
How can I contact Walker Chrysler, Dodge, Jeep, Ram?
You can reach them by phone at +1 318-592-6424 or visit their website at https://www.walkercdjr.net/.
Are there any nearby automotive service providers if I need more options?
Yes, nearby automotive options include Walker Automotive, which also offers motorcycle dealership and repair services, and Walker Toyota, which provides automotive repair and sales.
Where can I handle vehicle registration and title services near Walker Chrysler, Dodge, Jeep, Ram?
FastPass Tag & Title and the Louisiana Office of Motor Vehicles are nearby places where you can handle vehicle registration and title services.
Are there dining options near Walker Chrysler, Dodge, Jeep, Ram for customers?
Yes, customers can visit nearby restaurants such as Koal’s BBQ & Steakhouse, Brocatos Breakfast and Lunch, and Le Bistreaux Coffee And Waffles for dining before or after their visit.
Is Walker Chrysler, Dodge, Jeep, Ram active on social media for updates and promotions?
Yes, Walker Chrysler, Dodge, Jeep, Ram has a Facebook page where customers can find updates and promotions.