Walker BMW

4.8
640 reviews
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Business Details

6655 Coliseum Boulevard, Alexandria, LA
71303, United States
(318) 321-3316
https://www.walkerbmw.com
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About

BMW Dealer
Walker BMW is a proud member of Walker Automotive, a group of car dealerships that has proudly served Alexandria, LA, for 99 years. Whether you, are shopping for a new BMW, a used BMW or you need BMW service, visit our Alexandria BMW dealership today!

Location

Walker BMW
6655 Coliseum Boulevard, Alexandria, LA
71303, United States

Hours

Reviews

4.8
640 reviews
5 stars
584
4 stars
24
3 stars
9
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, with many highlighting specific employees for their exceptional service.

Sales Experience

The vehicle purchasing process was described as smooth and easy, with salespeople providing clear communication and support throughout.

Service Quality

The service department received positive feedback for timely and efficient repairs, as well as for keeping customers informed about their vehicle's status.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their experiences, often mentioning they would return and recommend the dealership to others.

Areas for Improvement

A few reviews noted issues with communication and follow-up, indicating that there is room for improvement in responsiveness.
  • WC
    Wilson Campbell
    Nov 16, 2025
    5.0
    Patrick and Nathan did a great job of putting me in a new BMW 5 series SUV. They were very knowledgeable about the vehicle, explained all the options in terms of warranty and financing. If you are thinking of buying a BMW I would recommend you talk with Patrick or Nathan at Walker Automotive in Alexandria Louisiana.
  • CH
    Cleveland Hudson
    Nov 12, 2025
    5.0
    I went to Walker Mercedes Benz yesterday on coliseum Blvd for the first time. Ryan and Josh were my service advisers. They were very professional, courteous, friendly and knowledgeable about all of my vehicle services. I will be going back anytime I have any concerns about my suv.
  • PF
    Patricia Foreman
    Nov 11, 2025
    5.0
    My experience with Walker BMW has been excellent. I would like to thank Sadie, Patrick and Julian for making this a relaxing experience . I would like to thank the team for making my purchase of the BMW x5 an exciting journey.
  • BJ
    Brittney James
    Nov 3, 2025
    5.0
    Had the BEST experience from start to finish at Walker BMW!!! Our salesman was Patrick and he went above and beyond from start to finish. He was personal, kept it real, and had us walking away with my mommy dream ride!! I usually compare buying a vehicle to pulling teeth but this was the best most easiest process I’ve ever had. Won’t go anywhere else for our vehicles!
  • PT
    Patricia Thomas
    Nov 2, 2025
    5.0
    The welcome and assistance received from Mr. Patrick Harrison on Friday was awesome. My appointment on Saturday with him and Mr. Austin Cooper went great. They were very professional, knowledgeable,and honest. My test drive experience was marvelous. Mr. Julian Berry you're outstanding and on point! It was a pleasure doing business with the three of you. Keep giving exceptional performance! Awesome experience!!!
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Frequently Asked Questions About Walker BMW

What types of BMW vehicles can I find at Walker BMW in Alexandria, LA?

Walker BMW offers both new and used BMW vehicles for sale, catering to various preferences and budgets.

What are the service department hours at Walker BMW?

The service department is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.