Business Details
About
Towing Service Station
Classic Towing provides reliable 24/7 emergency roadside and towing services, including light-duty towing, flatbed towing, long-distance towing, fuel delivery, vehicle unlocks, tire changes, winching, recovery, and jump starts. Our professional towing team is committed to delivering fast, efficient service to get you back on the road safely. Whether it's a breakdown, accident recovery, or scheduled transport, Classic Towing is your trusted partner for local and long-distance towing needs.
Location
Hours
Reviews
4.7
138 reviews
5 stars
125
4 stars1
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their responsiveness and willingness to assist in stressful situations.
Timeliness
Numerous reviews noted the quick response times of the towing service, with many drivers arriving within 30 minutes or less.
Professionalism
Drivers were frequently described as professional, knowledgeable, and courteous, contributing to a positive overall experience.
Pricing
While many customers found the pricing reasonable, there were a few complaints about unexpected costs and perceived high charges.
Mixed Experiences
Some reviews indicated negative experiences, including issues with vehicle damage and aggressive driving by some drivers.
- KHKyle HarveyDec 22, 20255.0Used Classic towing after the clutch went out in my truck and I needed it towed to a shop. James was super punctual and quick to call for directions at my confusing apartment complex(the apartment’s fault, not his). He is a very skilled driver and easily maneuvered around the tight parking lot. He was super friendly and even offered to drop the keys off at the shop on my behalf. Will definitely use for any future towing needs.
- FRFreda RasnerNov 14, 20255.0Very nice and extremely helpful! Pricing was fair and everyone I dealt with was great!
- KMKlaora MaddoxOct 29, 20253.0I want to start off by saying that staff were extremely responsive and helpful! They helped me get a spare on and filled with air in no time flat. However, when I got to the shop not half a mile down the road, it was discovered that 4 of my lug nuts were cross-threaded. What was a simple tire replacement turned into a nearly 3 hour job and an extra price tag for the additional labor. I don't like leaving negative reviews, especially for what could be a small mistake someone made. My overall experience was good, but this mistake caused significantly more trouble and extra expenses than it should have. :(
- CSCody SextonOct 20, 20255.0Jake saved the day! Was waiting for another tow truck for an hour and when the driver got there he told me he couldn’t tow my car because of the circumstance, my wheel came off. However a new driver was sent to me and it was Jake from classic towing and with no hesitation he got right on it and took his time and made sure that no other damage happened to my car. Even went the next step to help me get a wheel underneath where my other wheel came off. 5 stars and a life saver if only I could get him every time!! If you’re reading this thank you Jake!!!
- JJJacob JohnsonOct 19, 20255.0Just got towed by Richard. Best towing service in Lexington will use again
Frequently Asked Questions About Classic Towing
What types of towing services does Classic Towing provide?
Classic Towing offers 24/7 towing services including light-duty towing, flatbed towing, and long-distance towing.
Is Classic Towing available at all hours?
Yes, Classic Towing operates 24 hours a day, 7 days a week, providing round-the-clock emergency roadside assistance.
What emergency roadside services does Classic Towing offer besides towing?
They offer fuel delivery, vehicle unlocks, tire changes, winching, recovery, and jump start services.
Where is Classic Towing located?
Classic Towing is located at 611 South Keeneland Drive, Richmond, KY 40475.
How can I contact Classic Towing?
You can reach Classic Towing by phone at +1 859-448-5111 or visit their Facebook page at https://www.facebook.com/classictowingky/.
What should I do if my vehicle breaks down near Madison County Schools?
If your vehicle breaks down near Madison County Schools, you can call Classic Towing for quick and reliable emergency roadside and towing services.
Are there any nearby gyms where I can stay active after using Classic Towing's services?
Yes, nearby gyms such as Kaged Barbell, Rich City CrossFit, and Rich City Fit Factory are close to Classic Towing's location.
Can Classic Towing assist if I am staying at the Red Roof Inn in Richmond, KY?
Absolutely, Classic Towing serves customers in the area and can help with emergency roadside services if you are staying at the Red Roof Inn Richmond, KY or nearby hotels.
How can the Emergency Operation Center nearby assist in case of a major vehicle accident?
In a major accident, the Emergency Operation Center nearby coordinates emergency response; Classic Towing can provide towing and recovery services in collaboration with such agencies.
What types of towing does Classic Towing perform for local Richmond customers?
For local customers in Richmond, Classic Towing offers light-duty towing, flatbed towing, and scheduled transport services.