Business Details
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Ford DealerCar DealerChauffeur ServiceAuto Body ShopUsed Car DealerChevrolet Dealer
Whether you need a quick oil change or are looking to buy a used car nearby, you can turn to Dutch’s Ford. Visit our Ford dealership in Mount Sterling, KY, to browse our new Ford trucks, SUVs and EVs for sale and Get The Deal That You Deserve!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
524 reviews
5 stars
447
4 stars
39
3 stars
14
2 stars7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the service department for being prompt, courteous, and knowledgeable, although some reported poor communication and delays.
Sales Experience
Many customers had positive experiences with the sales team, highlighting a no-pressure environment and helpful staff.
Customer Care
Overall, the staff was described as friendly and attentive, with several customers expressing satisfaction with their interactions.
Communication Issues
Several reviews noted significant communication problems, particularly regarding service updates and diagnostic fees.
Mixed Experiences
While many reviews were positive, there were notable complaints about service delays and dissatisfaction with certain service interactions.
- DPDoy PolleyDec 30, 20255.0Excellent service department
- SMSherry MillerDec 29, 20255.0Fast, prompt and courteous service.
- LRLisa rolandDec 11, 20255.0Very nice to deal with in the service department and they always let me know what it is time for as far as mileage stuff needed as in rotating tires or anything else.
- MMMichelleDec 1, 20251.0Communication was extremely poor — it took over a month just to receive a call back. Even after the module was replaced, the original error message continued. Instead of addressing the issue, I was told I needed another diagnostic and possibly a new sensor. I went to a different dealership for a second opinion. They immediately found the real problem: the bracket holding the module had not been installed correctly. Once they reinstalled it properly, the issue was completely resolved. I am no expert but I would imagine you might check the bracket when installing the module. Unfortunately, Dutch’s Ford cost me both time (traveling and waiting) and money without fixing the problem. I won’t be returning.
- BWBrian WillhoiteAug 17, 20255.0The crew here are top knotch!!
Frequently Asked Questions About Dutch's Ford
Where is Dutch's Ford located?
Dutch's Ford is located at 745 Indian Mound Drive, Mount Sterling, KY 40353, USA.
What are the operating hours of Dutch's Ford?
Dutch's Ford is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
What types of vehicles can I find at Dutch's Ford?
At Dutch's Ford, you can browse new Ford trucks, SUVs, electric vehicles (EVs), and used cars for sale.
Does Dutch's Ford offer vehicle maintenance services?
Yes, Dutch's Ford provides quick oil changes, service and repair, and has a car wash facility.
Are appointments required for services at Dutch's Ford?
No, Dutch's Ford does not require appointments for its services.
What payment methods does Dutch's Ford accept?
Dutch's Ford accepts credit cards, debit cards, and paychecks as payment methods.
Is Dutch's Ford wheelchair accessible?
Yes, Dut's Ford has wheelchair accessible seating and restrooms for customer convenience.
Can I rent a car at Dutch's Ford?
Yes, Dutch's Ford offers car rental services.
What nearby automotive dealerships are close to Dutch's Ford?
Nearby automotive dealerships include Dutch Ishmael Chevrolet INC., Dutch's Chevrolet, Mann Chrysler Dodge Jeep Ram Mount Sterling, and Mann Chry-Ply-Dod-Jeep-Eagle which can be useful for comparing vehicle options or additional services.
What healthcare facilities are near Dutch's Ford?
Nearby healthcare facilities include Blue Lotus Medical Center, Ross Drugs Inc pharmacy, Montgomery Family & Urgent Care, and Kentucky Eye Institute among others, convenient if you need medical services before or after visiting Dutch's Ford.
Are there any nearby pharmacies to Dutch's Ford?
Yes, Ross Drugs Inc and Ryan D Sutherland MD offer pharmacy services near Dutch's Ford, useful for filling prescriptions conveniently during your visit.