Dutch's Chevrolet

4.6
499 reviews

About

Car DealerTruck DealerUsed Car DealerChevrolet DealerUsed Truck Dealer
Get The Deal That You Deserve when you shop for a new Chevy truck or used car at Dutch's Chevrolet! Our trustworthy Chevy dealership in Mount Sterling, KY, provides certified Chevrolet service and convenient auto financing solutions.

Details

  • Accepts checksAvailable

Location

Dutch's Chevrolet
751 Indian Mound Dr, Mount Sterling, KY
40353, United States

Hours

Reviews

4.6
499 reviews
5 stars
415
4 stars
33
3 stars
16
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Lonnie and Chris for their exceptional service.

Sales Experience

Overall, customers reported positive experiences during the vehicle purchasing process, noting a lack of pressure and a smooth transaction.

Service Quality

While some customers appreciated the quick and thorough service, others expressed dissatisfaction with service issues, including delays and unresolved problems.

Vehicle Condition

Several reviews indicated concerns about the condition of vehicles sold, with reports of issues arising shortly after purchase and inadequate pre-sale inspections.

Communication Issues

Customers reported difficulties in communication, particularly regarding service appointments and follow-ups, leading to frustration.
  • KW
    Kaylee Wells
    Oct 21, 2025
    5.0
    Chris helped me find my dream car and I absolutely love it, great people to work with..Chris made it so much easier for me and my grandpa and sped up the process so everything was quit and easy for everyone! He even gave my grandpa hats (which he collects from everywhere) Definitely will be back here for every car I purchase. And for family vehicles!
  • CH
    crystal huddleston
    Oct 4, 2025
    5.0
    Lonnie is the best
  • EE
    eskippathiki
    Sep 12, 2025
    4.0
    I'm currently awaiting an order for a 2026 F-250 Lariat. The process of placing said order was smooth and w/o the pressures of a typical dealership. Once it's built and I've picked it up, I'll likely update this comment. Bo Queen was the person I placed order with. If you know what you want going in, I would recommend him by far.
  • NM
    Neil Mosley
    Sep 3, 2025
    5.0
    David and all the teams at Dutch's went above and beyond to ensure a wonderful buying experience. Everything from loaner vehicles while waiting on my order to white glove presentation of the High Country Tahoe. Great experience!
  • JB
    Jim Bowling
    Aug 21, 2025
    1.0
    Be careful. The service dept screwed up my invoice summary and refused to fix it so I could reimbursed for a lost key fob by my insurance company. They also scratched my truck. I called and spoke to Big Ben and he says he is unable to correct the invoice. Very unprofessional. I asked him to pull video and see what happened to my truck as far as the scratch. He says it is impossible as they walk every vehicle before it enters the service area. Guess what,,, they conveniently forgot to walk around my new truck they day it was serviced and he was off that day. He went on to call me a " blackmailer". Yep a blackmailer. I called and spoke to the owner and he said he would have the invoice corrected and would call me right back..... Guess what? Still no call lol. THINK HARD BEFORE YOU GO TO THIS PLACE. VERY UNPROFESSIONAL. TWO UNTUTHS TOLD IN A MATTER OF 30 MINS

Frequently Asked Questions About Dutch's Chevrolet

What types of vehicles can I find at Dutch's Chevrolet in Mount Sterling, KY?

Dutch's Chevrolet offers new Chevrolet cars, new Chevy trucks, and used cars and trucks.

What are the business hours for Dutch's Chevrolet?

Dutch's Chevrolet is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.