Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceTire ShopTransmission Shop
At Southside Auto Repair we pride ourselves on getting the job done the first time and saving customers the headache of continuing problems. Our top priority is to take care of our customers and make sure the vehicles we service make the road a safer place. Southside Auto Repair is the right choice to make when confronting auto problems, no matter how big or small.
Details
- Requires appointmentNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
446 reviews
5 stars
359
4 stars
18
3 stars
8
2 stars5
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services.
Transparency Issues
Several reviews mentioned concerns about transparency, particularly regarding pricing and the necessity of additional repairs.
High Prices
Numerous customers noted that the services were expensive, with some feeling overcharged for the work done.
Mixed Repair Quality
While some customers were satisfied with the repairs, others reported issues with the quality of work and additional problems arising after service.
Communication
Customers appreciated the communication from staff during the repair process, although some felt there were gaps in communication regarding costs and timelines.
- EIEl Sazon Inc5 days ago5.0Great service
- RWRobert WintNov 7, 20255.0This auto repair shop starts off with a full inspection of your car after which they text you an email link to their website which has pictures and descriptions of everything that needs attention rated as red yellow and green. There is a surcharge for it, but it’s well worth it, allowing you establish a Professional relationship with them. This is the first time that I’ve used their service, in which advised me of things that I did not know were in need of and did so at a fair and reasonable market cost.
- NWNicole WayNov 4, 20255.0Great experience at Southside!!
- JCJohn CarpenterOct 31, 20255.0If it's one thing I've learned in life, going the cheap route is never the right answer in regards to these type of issues/problems...particularly, when it comes to ensuring the safety of family. Chris conducted a thorough diagnostic inspection of vehicle & went over the issues in detail. He didn't try to oversell what needed to be addressed. And, took the time to allow me to get over initial sticker-shock & digest the fact my daughter had been riding/driving in an unsafe vehicle. After weighing options & re-consulting my brother, who had recommended Chris & Southside, I gave him the go-ahead to get the vehicle repairs in action immediately. Chris explained everything & took it from there. When I had time to better inspect the initial inspection diagnostic report (which, is well worth the money itself!!), I determined I needed to ask Chris his opinions on additional underlying problems/issues identified in the diagnosis. Again, he didn't try to oversell what needed to be done. Made his recommendations based on my questions/concerns. It took a couple of extra days to get everything completed due to the complexity of problems to be resolved & the fact Chris and his team absolutely do things right. In the end, the finished product will give extra years to an older vehicle at a fraction of what it would cost to try to purchase a newer (still, used & possibly with its own problems) vehicle. I feel indebted to Chris & safe in any decisions and repairs conducted by he & his team. When completed, he told me I pretty much had a brand-new vehicle that would serve our needs for several years. My daughter called me on her way home while driving the vehicle and couldn't believe what a difference the repairs & upgrades made. She echoed Chris's words...saying it was a completely different vehicle. Note: This is a nearly 20 year old vehicle with approximately 60K miles. My daughter is in college & things are tight financially. We had not anticipated investing in another vehicle for several more years. Chris seemed to understand my predicament from the get-go. And, walked us through things...which, calmed me despite fact we didn't know where to come up with money at this point. We are glad we went on & made the investment. What he & his crew did bought us years on a vehicle that is sorely needed. And, I appreciate that fact.
- EBEthan BakerOct 29, 20255.0Took good care of my car and fixed quick
Frequently Asked Questions About Southside Auto Repair
Where is Southside Auto Repair located?
Southside Auto Repair is located at 403 Southland Dr, Lexington, KY 40503, United States.
What are the operating hours of Southside Auto Repair?
Southside Auto Repair is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Do I need an appointment to get my car serviced at Southside Auto Repair?
No, Southside Auto Repair does not require appointments; you can visit without scheduling in advance.
What types of auto services does Southside Auto Repair offer?
They offer a range of auto services including auto repair, air conditioning service, tire services, wheel alignment, transmission repair, and auto tune-ups.
Is Southside Auto Repair accessible for people with disabilities?
Yes, Southside Auto Repair has wheelchair accessible entrances, parking, and restrooms.
Can I schedule a service appointment online for Southside Auto Repair?
Yes, you can schedule your service appointment online at https://southsideautorepairlex.com/schedule/.
Does Southside Auto Repair welcome LGBTQ customers?
Yes, Southside Auto Repair welcomes LGBTQ customers and is welcoming to diverse communities.
What grocery stores are near Southside Auto Repair where I can shop while my vehicle is serviced?
Nearby grocery stores include Save A Lot, Critchfield Meats Family Market, and Ali Baba Food and Market Place, where you can shop while your vehicle is being serviced.
Are there any dining options near Southside Auto Repair?
Yes, nearby dining options include Marikka's Restaurant & Bier Stube, a German restaurant and bar, as well as Ali Baba Food and Market Place, offering Greek cuisine.
What medical or health services are close to Southside Auto Repair?
Nearby health services include Houck Lawrence J DC (chiropractor), King William P DDS and Owens Devert J DDS (dentists), and Central Baptist Hospital for medical needs.