Business Details
About
Auto Repair ShopBrake Shop
At Dean's Auto Care Center in Lexington, we are committed to your satisfaction, offering top-quality automotive repair and maintenance for personal and fleet vehicles. As a locally veteran-owned business with a legacy of father-son dedication, we specialize in engine repairs, transmission work, brake services, and more. Our experienced technicians use the latest equipment to ensure your vehicle is in excellent condition, backed by a 3-year/36,000-mile warranty on most repairs. Experience honest, high-quality service and join our tradition of superior care.
Location
Hours
Reviews
4.3
130 reviews
5 stars
97
4 stars
10
3 stars1
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to explain repairs.
Quality of Work
While some reviews noted excellent service and successful repairs, others reported significant issues with the quality of work, including misdiagnoses and unresolved problems.
Pricing
Customers appreciated the reasonable and competitive pricing, although some felt they were overcharged for certain services.
Timeliness
Several reviews mentioned slow service and long wait times, with some customers expressing frustration over delays in completing repairs.
Trustworthiness
A number of customers expressed confidence in the honesty and integrity of the staff, while others reported feeling misled or dissatisfied with the service.
- JRJillian ReneeNov 1, 20255.0Great experience every time I went. Knowledgeable staff, great customer service, would definitely recommend.
- STSusan TebbsOct 25, 20255.0Great service
- TBTony BertramOct 11, 20251.0My experience this past time was not satisfactory. I had taken my car there in April after my battery literally exploded. They replaced the battery and I had some other work done (Gasket replacement, rotors, and breaks) while I was there. I specifically asked if they had cleaned up all battery acid that had been thrown across the engine bay they assured me they had and used cleaner and the whole 9 yards. A few weeks later the gaskets they replaced failed took the car back they replaced them for free. Which is great and I thanked them and went on with life you know mistakes happen. Here we are less than 6 months later and I start getting a whole slew of error prompts and service prompts on my dashboard. I again take it to Deans they respond with “it seems battery acid has gotten onto your ABS sensor”. You mean the battery acid I specifically asked if you cleaned out 6 months ago? Now they proceed to charge me $300 to clean out the battery acid they should have cleaned out 6 months ago. Not saying I should pay nothing but believe I was grossly over charged for something that was originally supposed to be fixed by them. I had a brief conversation with the man at the counter where he lied about the only thing you can clean out battery acid with is water and simultaneously insult my intelligence. I quit talking paid my bill and walked out. I will not be returning to this establishment .
- EMEric McglennonSep 26, 20255.0I’ve been going to Deans for four years. Get all my work done there everybody’s friendly professional. The prices are great warranty is exceptional. Never an issue. They explain the problem to you in detail before they attempt to work on the vehicle to make sure you’re comfortable.
- AFAmy FeltnerAug 27, 20254.0Good auto shop. My mother referred me. They work with you!
Frequently Asked Questions About Deans Auto Care Center
What types of automotive services does Deans Auto Care Center provide?
Deans Auto Care Center offers engine repairs, transmission work, brake services, oil changes, and general automotive repair for personal and fleet vehicles.
Where is Deans Auto Care Center located?
It is located at 1051 Eastland Drive, Lexington, KY 40505, USA.
What are the business hours of Deans Auto Care Center?
The center is open Monday through Friday from 7:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Deans Auto Care Center offer any warranty on repairs?
Yes, most repairs come with a 3-year/36,000-mile warranty.
Is Deans Auto Care Center a veteran-owned business?
Yes, Deans Auto Care Center is a locally veteran-owned business with a father-son legacy.
How can customers contact Deans Auto Care Center?
Customers can reach Deans Auto Care Center by calling +1 859-255-0892 or visiting their website at https://www.deansautocarecenter.com/.
What nearby automotive-related businesses can customers find near Deans Auto Care Center?
Nearby automotive services include Cockrell's Collision Repair, Webster's Engine Alley, Bob's Used Cars, Lee Tire, Eastland Tire and Auto Repair, D and L Auto Services, and Bluegrass Radiator Services.
Are there other repair or service options such as tire dealers near Deans Auto Care Center?
Yes, Lee Tire and Eastland Tire and Auto Repair are tire dealers and repair shops nearby.
What are some nearby non-automotive businesses or attractions customers might visit near Deans Auto Care Center?
Customers might visit Speedworld amusement park, BoxDrop Mattress East Lexington for furniture, or The Vault Comix bookstore nearby.
Which nearby service providers could assist customers with home or building needs in the Deans Auto Care Center area?
Nearby providers include Lexington Building Supply, Amzac Garage Doors, Inc., Marshall General Contractor, Lexpro Plumbing, Heating, & Air, and All Trades Services Inc.