Business Details
About
Towing Service StationTowing Equipment Provider
Ken's Auto Tow has proudly served the Wichita, KS area since 1990, offering reliable 24/7 towing and roadside assistance. With decades of experience, they specialize in a wide range of services, including towing, jumpstarts, lockouts, tire changes, off-road recovery, and private property impounds. They also provide expert hauling for construction equipment, small industrial machinery, and storage containers. Ken's Auto Tow operates around the clock, with daily car release available from 7:00 am to 7:00 pm. Committed to professionalism and fast response times, they accept all major payment methods, including Visa, MasterCard, American Express, Discover, and cash. English-speaking staff ensure clear communication and dependable service.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
220 reviews
5 stars
155
4 stars
13
3 stars
9
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the fast, efficient, and friendly service provided by the staff, highlighting their professionalism and care in handling vehicles.
Customer Support
Many reviews noted the helpfulness and politeness of the drivers and office staff, with several customers expressing gratitude for the assistance they received during stressful situations.
Pricing Concerns
While most reviews appreciated the reasonable pricing, some customers expressed dissatisfaction with unexpected charges and perceived overpricing for certain services.
Communication Issues
Several customers reported problems with communication, including conflicting information and delays in service, which led to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, a few reported serious issues regarding professionalism and service integrity, suggesting a need for improvement in certain areas.
- ECEdward Callier1 day ago1.0Bad service, I had to get my car towed, and the driver broke my shift control button. The driver towed my car with the emergency brakes on and i haven't been able to unlock the steering wheel. I highly recommend you don't go through this company.
- CJClay JDec 4, 20255.0Great, fast, efficient and friendly service. I highly recommend.
- LRLindsay ReedNov 18, 20255.0Everyone was wonderful, the driver and the ladies in the office. They went above and beyond to help me. I’m so grateful. Thank you Deanna and everyone there!
- LJLana JacksonOct 5, 20255.0I had a flat tire on the highway heading out of town and Ken’s Auto Tow came to the rescue. My roadside assistance told me it would be up to 2hrs or more wait. I called Ken’s Auto Tow and they sent someone out right away and I was back on the road in no time. Kenny was very polite and got right down to business. I appreciate them coming out to assist with my tire right away. I definitely recommend Ken’s Auto Tow if you are needing any kind of assistance when it comes to a breakdown of any kind. They will absolutely get you back on the road in no time or get your vehicle where it needs to go.
- KTKevin TisdaleSep 27, 20255.0The man was well spoken he came real quick I was surprised that he was that fast took me what I needed to go he was very experienced and well-mannered I appreciate him I'm bad on names
Frequently Asked Questions About Ken's Auto Tow
How fast can a tow truck arrive?
Typically within an hour. Call Ken's Auto Tow for your towing services.
What should I do if my vehicle gets towed?
Bring your valid photo ID, current registration. You must be the registered owner to retrieve the car.
Does your towing company specialize in specific types of vehicles?
Yes, we can tow ATVs, RVs, motorcycles, boats, 5th-wheels, pull-behind campers, and more. Call Ken's Auto Tow today.
Are towing services 24/7?
Yes, we offer 24/7 service.
What forms of payments should you bring?
We accept cash, check, Visa, MasterCard, Discover, and American Express.
What are the operating hours for Ken's Auto Tow?
Ken's Auto Tow operates 24/7, with daily car release hours from 7:00 am to 7:00 pm.
How quickly can Ken's Auto Tow arrive for a towing service?
Typically, a tow truck can arrive within an hour when you call Ken's Auto Tow.
Does Ken's Auto Tow provide 24/7 towing services?
Yes, Ken's Auto Tow offers towing services 24 hours a day, 7 days a week.
What types of vehicles can Ken's Auto Tow handle?
Ken's Auto Tow can tow ATVs, RVs, motorcycles, boats, 5th-wheels, pull-behind campers, and more.
What payment methods are accepted by Ken's Auto Tow?
Ken's Auto Tow accepts cash, checks, Visa, MasterCard, Discover, and American Express.
What documents are needed to retrieve a vehicle that has been towed?
You must bring a valid photo ID and current vehicle registration, and be the registered owner to retrieve your car.
Does Ken's Auto Tow have wheelchair accessible facilities?
Yes, Ken's Auto Tow has wheelchair accessible entrances and restrooms, including unisex facilities.
How can nearby services like Happy Hooker Towing and Tow Service Inc. assist if Ken's Auto Tow is unavailable?
Happy Hooker Towing and Tow Service Inc., located near Ken's Auto Tow in Wichita, also offer towing and emergency roadside services to assist customers in need.
What automotive services are nearby Ken's Auto Tow for vehicle repairs or auctions?
Nearby, customers can visit Wichita Auto Auction for auto body and repair services or explore used car dealers like Express Auto and Andy's Auto Plaza for purchasing vehicles.
Are there any nearby places for customers to visit for beauty or relaxation after their towing service?
Customers can visit nearby beauty and spa locations such as Hair Perfectionists salon or Nuude Aesthetics day spa for relaxation and beauty treatments after their visit.