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Search, Shop & Save at McCarthy Olathe Hyundai. As your hometown car dealer near Kansas City, we proudly offer a large selection of new Hyundai SUVs and cars, inexpensive used cars for sale, and certified pre-owned vehicles, as well as authentic Hyundai parts and accessories, quality auto repair service, low-APR car financing, and much more. Visit or contact our committed team to request a quote, get a vehicle trade-in estimate, or learn more about any of our services – including free vehicle delivery within 100 miles of our Olathe store. Discover today why Kansas City Drives McCarthy!
Customers consistently reported positive experiences with sales staff, highlighting their helpfulness, knowledge, and lack of pressure during the buying process.
Customer Service
Many reviews praised the dealership's customer service, noting staff members' friendliness, attentiveness, and willingness to assist throughout the purchasing process.
Vehicle Quality
Several customers expressed satisfaction with the condition and quality of the vehicles purchased, although some raised concerns about undisclosed issues post-purchase.
Communication
Customers appreciated clear and timely communication from sales representatives, which contributed to a smoother buying experience.
Service Department Issues
There were multiple complaints regarding the service department, particularly concerning delays, misdiagnoses, and perceived upselling during maintenance.
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Michael Kim
Nov 13, 2025
5.0
We had a fantastic experience purchasing a car at McCarthy Olathe Hyundai. Tom Schneider helped us and he was an absolute pleasure to work with! It was one of the easiest and most straightforward car buying experiences I've ever had. He and Shawn worked with us to get the best possible deal on a Palisade and we couldn't be happier with our choice. Everyone at the dealership down to the finance team made our first Hyundai purchase a fantastic experience! Thank you!
SM
Shelly Malyarov
Nov 7, 2025
5.0
Had an absolutely wonderful experience working with McCarthy and especially Jesse. He was knowledgeable, admitted when he wasn’t certain, wasn’t pushy or manipulative, followed up, took care of us, kept us updated and never complained. Have had many negative experiences in the past and been lied to and Jesse truly went above and beyond in every way. Visited other dealerships and no other experience compares. This is the best Hyundai dealership in town!
SS
Snow
Nov 6, 2025
5.0
Decided I should probably change my review I apologize for being emotional and upset initially upon purchase of my 2025 santa fe, I was really in shock and upset that I had traded my elantra n line in because it was such a dramatic change going to a SUV from a car I have been used to for so long and I loved it more than I realized... But now that I have taken some time to get used to the Santa Fe it has been really good and no issues so far, and I want to rerate you guys as 5 stars because you all did help me get into something more comfortable and more useful in the long run for my family. My mother loves it, sister loves it and it does really well for us! I hope you all will forgive and allow us to have business again one day with ya'll once I get paid off!
WE
Whitney Ehlers
Nov 2, 2025
2.0
Well the buying process is easy and the salespeople are pretty good, however, be advised if you get a Kia or Hyundai that does not have a push button start, it can still be stolen even with the antilock system. I was unaware of this and thought I was good since the Kia I bought had the antilock system but no, it got stolen I haven’t had the car for three months. I regret trading my Camry in for this car. I also found out from a friend that they have Kia Boyz in KC that specifically target these cars and steal them all the time. The dealership also gives you a 90 day warranty and it’s hard getting questions answered on what the warranty covers because I was having some issues with the car and was told I was going to get a call back from my salesperson and didn’t.
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Brandon Cameron
Oct 17, 2025
1.0
This is my first online review ever and hope that settles in for anyone questioning accurate reviews. I felt the need to do so and warn. If I could give negative stars I would. I can only assume the positive reviews are prompted by benefits based on my experience.
I bought a Suburban from McCarthy a year ago with the "100 plus" point inspection security only to drive it off the lot (actual same day) and have transmission, suspension, electrical issues from the beginning, totaling $15,000 plus in repair. Those repairs have continued with issues every 2 months or so. I have spent over $6,000 in repairs recently and, with financial restraints, been forced to ignore a $4,000 repair needed to recoup A/C in the car.
What was interesting is the mechanic at McCarthy tried to be very helpful and said confidentially he knew there were major problems with the Suburban we bought and then was let go a few months later.
Fast forward. I have I have a 2019 Hyundai Santa Fe serviced regularly by Olathe Hyundai. The heat went out last winter and I took it to Olathe Hyundai on three different occasions including oil change and concern about the heater not working. They completed the oil change and ran a diagnostic test on the heater for approx $170 and simply said the car was low on fluid. It was perplexing to pay an oil change plus diagnostic assuming any mechanic would check fluid levels on a routine checkup before a diagnostic test. The next day, the heater did not work.
After bringing the car back two different times and paying $1700, the problem being blamed a leak, and then a thermostat, the problem was never fixed. Always resulting in no heat the next day. I asked to speak to an actual mechanic only to get little Jo and high school front line staff who had no idea what was going on. When I reached out to McCarthy administrator, Kyle, by phone and email, I got no response.
I recently took the Hyundai to a reputable mechanic as it is approaching cold temps again, briefed them on the history of heating issue and within 30 minutes were able to report a blown gasket, requiring engine replacement.
Coincidentally, my Hyundai was under 100,000 miles (98,000 when I took it to McCarthy Hyundai) during these times, falling under the warranty that would have been covered. The car now has 102,000 miles with a accurate diagnosis and no longer falls under the known issue Hyundai has with these cars.
If you want honest, do not go to McCarthy. The corporate mindset in dollars is their concern and not the family of seven I have who rely on me to provide safe travels.
Everyone should note McCarthy marketing/ AI to response to this post with a empty sorry so it appears better online and no offering of reconciling. I will let you know otherwise.
Frequently Asked Questions About McCarthy Olathe Hyundai
What types of vehicles does McCarthy Olathe Hyundai offer?
McCarthy Olathe Hyundai offers a large selection of new Hyundai SUVs and cars, inexpensive used cars, and certified pre-owned vehicles.
What services are available at McCarthy Olathe Hyundai?
Services include authentic Hyundai parts and accessories, quality auto repair, oil changes, tire service, and car wash.
What are the business hours for McCarthy Olathe Hyundai?
They are open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does McCarthy Olathe Hyundai offer financing or leasing options?
Yes, they provide low-APR car financing and car leasing services to customers.
Is there free vehicle delivery available?
Yes, they offer free vehicle delivery within 100 miles of their Olathe location.
Is McCarthy Olathe Hyundai accessible for customers with disabilities?
Yes, the dealership has wheelchair accessible entrances, seating, and restrooms.
Can customers pay with mobile NFC or debit/credit cards at McCarthy Olathe Hyundai?
Yes, they accept payments via mobile NFC, debit cards, credit cards, and checks.
What nearby car dealerships can customers visit along with McCarthy Olathe Hyundai?
Nearby car dealerships include Chris Madden Car Sales, Frank Bellmyer Car Sales, and Olathe Toyota, which offer additional vehicle options and services.
Are there any nearby auto repair or parts centers customers might find useful?
Yes, nearby options include McCarthy Hyundai Service & Parts Olathe and the Toyota Parts Center for vehicle maintenance and genuine parts.
What other automotive services are available near McCarthy Olathe Hyundai?
Nearby services include Caliber Collision for auto body repairs, Enterprise Truck Rental for vehicle rentals, and Rawhide Harley-Davidson for motorcycle sales and repair.