Reed Jeep of Kansas City

4.5
1909 reviews

About

Car DealerDodge DealerJeep DealerUsed Car DealerChrysler DealerAuto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service Station
Reed Jeep Of Kansas City offers a great selection of used cars, trucks, and SUVs as well as new models from top manufacturers. We always make sure go above and beyond for our loyal customers throughout Overland Park, Kansas City, Leawood, Shawnee and Olathe.

Location

Reed Jeep of Kansas City
7020 W Frontage Rd, Merriam, KS
66203, United States

Hours

Reviews

4.5
1,909 reviews
5 stars
1,550
4 stars
107
3 stars
51
2 stars
30
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the sales team for their professionalism, friendliness, and lack of pressure during the buying process.

Service Department

Feedback on the service department was mixed; while some praised the efficiency and honesty, others reported poor experiences and unresolved issues.

Sales Experience

Overall, customers reported a smooth and enjoyable car-buying experience, with several highlighting specific sales associates for their exceptional service.

Communication

While many customers appreciated timely updates during the sales and service processes, some expressed frustration over lack of communication post-purchase.

Pricing Transparency

Several reviews mentioned concerns about unexpected costs and pricing discrepancies, particularly regarding service charges and extended warranties.
  • SL
    Samantha LeManske
    1 day ago
    5.0
    We absolutely love working with Reed! Customer service is a shining example of excellence, GM Jeff is a joy to collaborate with - you can really feel the warmth of their welcome & that they genuinely care! We LOVE our new 2025 Black Widow, a definite eye catcher! 😍 THANK YOU!
  • MW
    Mike Wagenblast
    2 days ago
    1.0
    I worked with Luis Fuentes on buying a 24 Dodge 2500. Spoke to him by phone made a deal and drove 2.5 hours to get vehicle. Everything Luis said was on point , no surprises , no BS. Vehicle was everything he said. He was prompt, and had everything ready upon my arrival. I was in and out in about an hour. Good people to do business with, 5 stars for Luis
  • AJ
    Amijah Jackson
    Nov 8, 2025
    5.0
    Luis was amazing! He seriously went above and beyond to help me get my car and made sure I was completely happy with everything. Super easy to work with, kept me in the loop the whole time, and made the process way less stressful than I expected. If you’re looking for a car, definitely ask for Luis — he’ll take great care of you!
  • EW
    Ekhym Wethered
    Nov 7, 2025
    5.0
    I went on for scheduled maintenance to my Jeep 4xe, specifically oil change & tire rotation and balance. While I was there, I received a text message Seth the attached video alerting me to the need for replacement of engine and cabin air filters. I was able to authorize those replacements by text and my service took less than 40 minutes instead of the hour I was originally quoted, even with the additional replacements. When I received my vehicle back, the interior had been vacuumed and wiped down as well. I really appreciate the help that the maintenance team at Reed Jeep, including Keely (service advisor) provided. The waiting area was clean with amenities including a quiet room. Everything was fast, efficient, and at a good price (even before two coupons I had received with my service alert were applied). I highly recommend Reed for Jeep service.
  • DD
    David
    Oct 31, 2025
    5.0
    I was able to easily schedule my service through the dealership website. Service Advisor Mike Stinnett greeted me with a friendly smile and checked my vehicle in for the service that I had requested, he advised me that there was a recommended service for my vehicle that could be performed at the same time, I was offered a shuttle ride because I was leaving my vehicle to. Later that morning I received a text from Mike with a video revealing an issue that the technician Pat Roach had discovered during the service work, Mike was able to work with me on the cost of the repair. I am completely pleased that this work was completed when promised and with care and professionalism.

Frequently Asked Questions About Reed Jeep of Kansas City

What types of vehicles does Reed Jeep of Kansas City offer?

Reed Jeep of Kansas City offers a great selection of used cars, trucks, SUVs, and new models from top manufacturers.

Where is Reed Jeep of Kansas City located?

It is located at 7020 W Frontage Rd, Merriam, KS 66203, United States.