While some customers praised the customer service, others experienced difficulties reaching support or receiving timely responses.
Quality of Wash
Many reviews indicated that the wash quality was inconsistent, with complaints about insufficient soap and ineffective rinsing.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the quality received.
Convenience
The location is noted for being convenient, but issues with payment methods and equipment functionality detracted from the overall experience.
DO
Daniel O'Crowley
Nov 15, 2025
5.0
After waiting in line at Lenexa Classic Car wash just for the card reader to not work (not the first time), came here and everything worked perfectly. Will plan on coming here in the future.
KS
Kimberly Smith
Sep 16, 2025
1.0
Not going back. If I could give no stars, I would! Went through the brushless bay and the left side of the car was never rinsed. Went to manual bay to rinse it myself. Coin machine said $1.25. After $1.75 I left when it never worked.
RW
Robbie Weber
Sep 9, 2025
1.0
Bad experience the other day. I got the mobile app several months ago and loaded some money on it for purchasing washes. When I went there last weekend, I could not figure out how to use these funds to pay for my purchase, so I had to use my credit card. The price is fair, but it's impossible to get ahold of anyone to help with this issue. The phone number is no longer in service, and I haven't received a response to my email.
BS
Bob Smith
Sep 4, 2025
4.0
Bit more expensive than others but great quality soap!
RK
Rhiana Knight
Jul 6, 2025
5.0
This place apparently has a brand new owner. There were some technical glitches with the automated washes but the owner and his repair guy went above and beyond for me and with some trial and error, (and A LOT of running around) got things working again. Great guys and wonderful customer service! I will definitely be back.