Business Details
About
Auto Detailing ServiceCar WashAuto Window Tinting ServiceWindow Tinting Service
Definitive Details provides auto detailing, auto glass tinting, and auto protection services to the Valparaiso, IN, area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
193 reviews
5 stars
178
4 stars1
3 stars2
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality of detailing, tinting, and ceramic coating services, often noting that their vehicles looked brand new after service.
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, accommodating, and responsive to customer needs.
Communication Issues
Several customers reported problems with communication, including difficulty reaching the business and lack of follow-up on issues.
Pricing
Feedback indicated that while many found the pricing competitive and fair, there were complaints about perceived overcharging and dissatisfaction with the value received.
Timeliness
While many customers appreciated the quick turnaround, some expressed frustration with delays and last-minute cancellations.
- TVTatianna VillarruelNov 3, 20255.0Love my tint
- ZJZ JOct 30, 20255.0They not only did an amazing detail on my beloved 2007 Hyundai Accent for a great price but they also accommodated my crazy schedule and even were able to drop me off down the street at my place of work since I did not have a ride. They made my cars white paint look beautiful again and cleaned the interior as well. Very competitive pricing, great customer service and they clearly take pride in their work. I will definitely be recommending Definitive Details to other people along with bringing my vehicles here in the future! 🚘 🖤
- GBgina BurgeOct 11, 20255.0My wife and I are very pleased With the quality of service, both professionally and personally, I highly recommend Their service for all your automobile detailing needs. We have taken four vehicles to them in the last six months and have not been disappointed. Top quality work at a fair price. You get what you pay for When you find something good You stick with it That way, you’ll never be disappointed I can’t praise them enough Absolutely outstanding craftsmanship in their detailing You will not be disappointed Sincerely , Kelly B.
- JDJohn J DujmovichSep 29, 20255.01st. car (2023 BMW M550i) I have had Ceramic Coated (Lifetime Package). I leased it new, 3/22/2023, and had it Ceramic Coated 2 1/2 months later. I park it outside and take it through automatic carwash regularly...I do get the best carwash package offered. I take excellent care of my cars. Pictures shown were taken by me on 9/20/2025 (for a new Trade-In Lease) and it still shines as good (or better) than when I first got it...with NO carwash brush marks. My previous leases (NOT Ceramic Coated) all, unfortunately, did show the brush marks. Most people wouldn't notice them but, I did. I aquired my new lease, 9/23/25, and have scheduled an appointment to have it Ceramic Coated.
- RPRyan PetersonSep 19, 20255.0These guys are pros all the way around. Had a ton of tree sap on my Yukon and they got it all off with a solution that didn’t damage the finish. Vehicle looked great. Highly recommend.
Frequently Asked Questions About Definitive Details
Are there any warranties?
We provide manufacturer warranties and a 30-day guarantee on our services.
What is auto detailing?
Auto detailing involves comprehensive cleaning, restoration, and finishing of a vehicle to achieve a showroom-quality level of cleanliness and polish, both inside and out.
What services does Definitive Details offer?
Our services include ceramic coating, color changing paint protection film, exterior and interior detailing, headlight and taillight tinting, paint correction, paint protection film, vinyl car wrap, and window tinting. We also have a media room available.
How is detailing different from a regular car wash?
While a car wash primarily focuses on surface cleaning, detailing is more comprehensive. It includes paint correction, interior deep cleaning, waxing, and additional steps to restore and protect your vehicle.
How long does a detailing service take?
The duration of our detailing service varies from 1 to 6 hours, depending on the chosen package and the vehicle's condition. Complete interior and exterior detailing may require additional time.
Can I customize a detailing package?
Yes, we offer the flexibility to create customized packages that align with your vehicle's specific needs and your budget constraints.
What products do you use?
We utilize premium, professional-grade products that are both safe for your vehicle and environmentally responsible.
Will detailing remove scratches or swirl marks?
Our paint correction process can typically eliminate minor scratches and swirl marks. However, deeper scratches may require more advanced repair techniques.
What is ceramic coating and is it worth it?
Ceramic coating is a durable protective layer that enhances your vehicle's shine while repelling water, dirt, and contaminants. It's an excellent investment for long-term protection of your vehicle's finish.
Do you offer same-day service?
Same-day appointments may be possible depending on our current schedule. However, we recommend booking in advance to ensure availability.
What services does Definitive Details provide?
Definitive Details offers ceramic coating, color changing paint protection film, exterior and interior detailing, headlight and taillight tinting, paint correction, paint protection film, vinyl car wrap, and window tinting, along with a media room.
What are the business hours of Definitive Details?
Definitive Details is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays, as well as certain holidays.
Does Definitive Details offer any warranties or guarantees on their services?
Yes, they provide manufacturer warranties and a 30-day guarantee on their services.
Can customers customize their detailing packages at Definitive Details?
Yes, Definitive Details offers flexibility to create customized detailing packages tailored to your vehicle's needs and budget.
How long does a detailing service typically take?
Detailing services can take between 1 and 6 hours depending on the package selected and the vehicle's condition.
Does Definitive Details accept credit cards and other payment options?
They accept various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and checks.
Where is Definitive Details located?
Definitive Details is located at 357 W. Morthland Dr., Valparaiso, IN 46385, USA.
Is the entrance at Definitive Details wheelchair accessible?
Yes, Definitive Details has a wheelchair accessible entrance for customer convenience.
What nearby automotive repair and service shops are close to Definitive Details?
Nearby automotive shops include Car Teks, USA Muffler and Brakes, Jiffy Lube, Tire Barn Warehouse, and Caliber Collision, which can be convenient for customers needing additional vehicle maintenance or repairs.
Are there any nearby dining options for customers visiting Definitive Details?
Yes, nearby dining options include Aurelio's Pizza and Parlor Doughnuts, perfect for grabbing a meal or snack before or after your vehicle service.
What entertainment or recreational places are close to Definitive Details?
Paradox Escape Rooms, an arts and entertainment escape room, is located nearby and can be an enjoyable activity while your car is being detailed.