Camping World RV Sales

4.4
1383 reviews
family around a grill at a campground with their camper behind them

About

RV DealerTrailer Dealer
Camping World RV Sales in Richmond, IN is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our Richmond RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
2250 Williamsburg Pike, Richmond, IN
47374, United States

Hours

Reviews

4.4
1,383 reviews
5 stars
1,022
4 stars
135
3 stars
53
2 stars
41
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for service and repairs, with some experiencing poor communication and unresolved issues.

Sales Experience

While some customers praised the sales staff for their helpfulness and knowledge, others reported misleading practices and lack of preparation.

Pricing Concerns

Numerous reviews highlighted concerns over high prices for both campers and service, with some customers feeling overcharged.

Mixed Customer Support

Feedback on customer support was mixed; while some praised individual staff members for their assistance, others reported negative experiences with management and service departments.

Product Quality

Several customers expressed dissatisfaction with the quality of the campers purchased, citing issues that arose shortly after purchase.
  • RP
    Robert Porter
    3 days ago
    5.0
    Your lady that handles the new unit check in is star performer.
  • SS
    Susan Swim
    Oct 21, 2025
    1.0
    We had a appointment for 10 am for a Oil change that took over 4 hours to complete nothing else was done just a Oil Change and they didn’t latch the door back and as we were driving down the highway it flew open and almost hit the car beside us! Won’t ever use Camping World again!!
  • AN
    Andrew Napier
    Oct 13, 2025
    1.0
    DO NOT BUY FROM HERE DO NOT BUY HEARTLAND. Brand new 2022.. its 2025 every single year like clockwork, I have to replace all of the cabinets inside of my unit because they keep peeling.As shown in the pictures below, it has been an absolute terrible experience.Each time having to drop off my camper for over a month, only for the work to not even last a full year before peeling, not do business with camping world, join the facebooker.Camping world sucksRead all of the other horror stories do not buy heartland they are absolutely horrible.
  • JY
    J. Yeeeengeeeeer
    Sep 20, 2025
    5.0
    The sales staff and selection were both excellent! Josh Hinkle was super helpful and accommodating. We will be back!
  • NV
    Nathaniel Valenti
    Sep 17, 2025
    5.0
    I cannot speak to the quality of service from the sales department, but I cannot speak highly enough of the parts and service department. The second I reached out to Kevin he was extremely helpful. Long story short I purchased a camper from the Springfield Illinois store and had a very mixed experience. After driving back out there for pickup I realized the floor was creaking, non of the outlets worked, the ac unit started leaking and a part of my fender ripped off on the drive home. All of these issues should have been addressed by the Springfield store, which they did not. Kevin assured me I would be taken care of and communicated with me multiple times weekly about the status of my repairs. After multiple attempts to contact the Springfield store, they covered my expenses. It was like pulling teeth. Kevin is a very stand up guy who cares about his customers. Finally, Glen who is one of the service technicians confirmed they installed my curt weight distribution hitch incorrectly and adjusted it. Also walked me through all this thinking. I couldn't even get a person at the Springfield store to show me their work completed, hence why I had no idea these issues were happening. Camping world gets a bad rep, and rightfully so, but this store seems to be different. Thank you again Kevin for your work. Management, you have a good egg working for you.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.