Greg Hubler Ford is committed to ensuring you have the best possible experience at our dealership in Muncie. From car-buying, to financing, to service, we want to help you with all of your automotive needs!
Many customers praised the friendly and helpful staff, highlighting positive interactions with salespeople and service advisors.
Service Efficiency
Several reviews noted quick service, particularly for oil changes and tire rotations, although some customers experienced longer wait times.
Sales Experience
Customers had mixed feelings about the sales process, with some appreciating the no-pressure approach while others felt pressured or dissatisfied with upselling tactics.
Service Issues
There were complaints regarding service quality, including miscommunication about repairs and dissatisfaction with the handling of warranty issues.
Overall Satisfaction
While many customers expressed satisfaction with their experiences, there were notable instances of frustration, particularly related to service department interactions.
SS
Samantha
4 days ago
5.0
I had a pleasant experience at Greg Hubler in Muncie, Kosh (salesman) and Jarmell (finance manager) were both very friendly and helpful with helping trade my vehicle in for a new vehicle, that I absolutely love! Thank you Kosh & Jarmell!
AL
Andy Lloyd
Jan 2, 2026
5.0
Typing this with heart felt emotion. After years of needing my own vehicle that could be driven in all road conditions, I finally scraped together enough cash to get a new used vehicle. After weeks of looking at options, the folks at Greg Hubler, including Evan, found me a vehicle that met my specific needs. Don't want to get in to all the details here because it's not a normal situation for them but Jason Dalton, Greg Hubler and Christopher Wilkinson have gone so far above and beyond for me, it is truly unbelievable. These people are the real deal. If your considering a new or used vehicle, please take the time to shop at Greg Hubler in Muncie. A situation that could have broke me mentally and financially was brewing and these people made sure it wasn't going to go down like that. This is the second vehicle I've got from them, one for my wife and now 1 for me, and I will never go anywhere else. I'm a Greg Hubler customer for life! While the circumstances are on going still, I just got a call from Christopher who is keeping me updated... that in itself has put my mind at rest. Thank you Greg, Jason and Christopher.
BH
Brandi Hoff
Dec 30, 2025
5.0
Chris the service manager was phenomenal. It was my first visit to service at this location. The customer service is “old school” meaning polite, thorough, good explanations and transparent on price. The service desk person (I forget her name) was equally friendly and very efficient.
EM
E mo
Dec 23, 2025
2.0
I brought my truck in about 6 months ago because I was told a front strut needed replaced. An alignment was done on it because of the strut replacement. The truck only had about 2500 miles on it, I think. After a few days I noticed the steering wheel wasn’t centered. I called about it and was told to just bring it over when I had time. Because of work I haven’t had time until today. I brought the truck in today and was told that I would have to pay for an alignment since it’s been several months. The truck has only 6100 miles on it. The Service Person was very respectful and was just delivering the news. I explained I didn’t need an alignment, I just wanted the steering wheel centered. The truck drove and handled fine.
BB
Brian Baker
Dec 23, 2025
2.0
Had 3:30 appointment. Arrived 5 minutes early. Left at 4:58. Stripped drain plug, blamed it on last tech. They were the shop for last oil change/service. Tried charging me for full syn when it was not. Tried charging me for a new plug. They did give me $10 off for the extended time and another $5 to cancel charge for plug. Last 2 visits were great, hopefully it was just a bad day.
Greg Hubler Ford is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.
Where is Greg Hubler Ford located?
Greg Hubler Ford is located at 6400 West Hometown Boulevard, Muncie, IN 47304, USA.
What services does Greg Hubler Ford offer?
Greg Hubler Ford offers car buying, financing, and automotive service to meet all your automotive needs.
How can I contact Greg Hubler Ford by phone?
You can contact Greg Hubler Ford at +1 765-213-7269.
Does Greg Hubler Ford have any current promotions?
Yes, you can save on a new Ford at Greg Hubler Ford today! For details, visit their specials page.
What website should I visit for more information about Greg Hubler Ford?
Visit the Greg Hubler Ford website at https://www.greghublerford.com to learn more about their vehicles and services.
Where can I get my car washed near Greg Hubler Ford?
You can get your car washed nearby at Quick Wash, located close to Greg Hubler Ford.
Is there a quick service automotive repair station near Greg Hubler Ford?
Yes, Quick Lane at Greg Hubler Ford offers oil changes, automotive repair, and tire services conveniently nearby.
Are there other car dealerships near Greg Hubler Ford in Muncie?
Yes, nearby dealerships include Luke Foster Greg Hubler Auto, Deals on Wheels With Evan, and Your Car Guy Chase among others.
What nearby amenities can I visit before or after my visit to Greg Hubler Ford?
You can visit places like Damon’s Grill for dining, Dollar Tree for shopping, or University Christian Church for community services, all near Greg Hubler Ford in Muncie.