Business Details
About
Auto Body ShopAuto Dent Removal ServiceWindshield RepairAuto Body RepairAuto Glass Shop
Bartley's Paint and Body Shop provides collision repairs, auto glass replacements, motorcycle refinishing, and hail and storm damage repair services to customers in the Evansville, IN area. We work with all insurance companies, the choice is yours!
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
87 reviews
5 stars
74
4 stars
3
3 stars1
2 stars0
1 star
9
- BBBo BallardDec 18, 20255.0Can’t say enough good things about Bartley’s. I took my truck in as a first time customer and they were awesome to work with. Eric was very responsive and repaired the original thing I wanted addressed, but unfortunately, that didn’t solve my problem. They did additional troubleshooting and found the exact issue (water getting inside the cab) and permanently fixed it!
- JJj42Aug 21, 20251.0Never got back with me on an estimate. Oh well my money went elsewhere. 👎
- MGMike GodekeApr 2, 20245.0Excellent work and friendly staff.
- JGJeremy GicaleMar 1, 20245.0Have had cars repaired here in the past. Always a great job and friendly people to work with. They have been excellent handling my current accident repairs and dealing with the insurance company.
Frequently Asked Questions About Bartley's Paint and Body Shop
Am I obligated to use a repair shop that was chosen by my insurance company?
No, you may have the shop of your choice make the repairs. You are not required to use a shop selected by an insurance company. However, you are required by your policy to allow the insurance company a reasonable amount of time to inspect the vehicle prior to having any repairs made.
Am I required to get more than one estimate?
No, the law does not require you to get more than one estimate.
Am I entitled to OEM (Original Equipment Manufactured) parts?
As an insured driver, you are entitled to OEM parts based on the age of your vehicle. You are entitled to request original sheet metal parts if it is a current model year or within 5 additional years old, per Indiana state law. As a claimant, the law does not apply to you. You would need to check with the insurance company you are working with.
Who can authorize repairs?
Only you, the owner, can authorize the shop to make repairs on your vehicle.
When do I pay for repairs?
You will be required to pay for the repairs upon completion. To avoid delays, it will be up to you to secure payment from the insurance company along with any necessary endorsements from lien holders.
Am I entitled to a rental car?
As a claimant, you are entitled to a rental vehicle. The adjuster handling your claim will arrange one for you. As an insured driver, you need to carry rental coverage on your policy.
Does your collision repair facility perform scanning diagnostics?
It is important to choose an auto body shop that has scanning diagnostics. After a collision, the car should be scanned to check for any hidden codes that might not be detected by a visual inspection. These codes could relate to various systems such as seatbelt pretensioners, airbag modules and sensors, blind spot detection modules, and pre-collision systems. So, make sure to choose a shop that has the necessary scanning diagnostics to ensure a thorough inspection of your car after a collision.
Do you have financing available?
No, all payment is due at the end of repairs.
Will you be able to directly bill the insurance for our claim?
We bill the insurance directly for your claim and work with major insurance companies.
Could I incur extra costs for all the repairs if my insurance company does not pay the current labor rate of the shop?
Currently, many insurance companies are refusing to pay the labor rates of collision repair centers. Please contact us for additional details and current labor rates.
Am I required to use a repair shop selected by my insurance company?
No, you can choose any repair shop you prefer, but your insurance company needs reasonable time to inspect your vehicle before repairs.
Do I need to get multiple repair estimates?
No, you are not legally required to obtain more than one estimate for repairs.
Am I entitled to Original Equipment Manufactured (OEM) parts during repairs?
Yes, if your vehicle is a current model year or up to 5 years older, per Indiana law, you can request OEM sheet metal parts if insured; claimants should verify with their insurance company.
Who has the authority to approve repairs on my vehicle?
Only the vehicle owner can authorize the repair shop to proceed with repairs.
When do I pay for the repairs?
Payment is due upon completion of repairs. It's your responsibility to secure payment from the insurance company and any necessary endorsements.
Does Bartley's Paint and Body Shop perform scanning diagnostics after collisions?
Yes, they use scanning diagnostics to detect hidden issues such as airbag sensors and safety systems that a visual inspection may miss.
Is financing available for repairs at Bartley's Paint and Body Shop?
No, financing is not available; full payment is required at the end of repairs.
Can Bartley's Paint and Body Shop bill my insurance company directly for my claim?
Yes, they bill insurance companies directly and work with major insurers to streamline your claim process.
What are the operating hours of Bartley's Paint and Body Shop?
They are open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, closed on weekends.
What nearby businesses can I visit before or after my appointment at Bartley's Paint and Body Shop?
Nearby you can visit Vertical eXcape for rock climbing, Wolf's Bar-B-Q-Restaurant for dining, and The Salon Professional Academy Evansville for beauty services, offering diverse activities while your vehicle is being serviced.
Are there any nearby places where I can rent a vehicle while my car is being repaired?
Enterprise Rent-A-Car is associated with the shop, and you can arrange rental vehicles through your adjuster or your insurance coverage during repairs.
How can nearby facilities like Sunbelt Rentals or TJ's Inspirations be useful during my visit?
Sunbelt Rentals offers rental equipment and climate control, useful if you have larger repair projects at home, and TJ's Inspirations is a furniture store nearby if you plan shopping while your vehicle is in service.