Customers frequently praised the friendly and professional service provided by staff, particularly during towing and repair situations.
Response Time
Many reviews highlighted the quick response times for towing services, with drivers often arriving within 20-30 minutes.
Trustworthiness
While some customers expressed concerns about the accuracy of vehicle inspections and repairs, many others emphasized the honesty and reliability of the shop.
Customer Experience
Several reviews noted positive experiences, including complimentary snacks and drinks while waiting for repairs, contributing to a welcoming atmosphere.
Pricing Concerns
A few customers mentioned high prices for certain services, while others found the pricing reasonable and fair.
AA
Afeef Ahmed
Oct 27, 2025
1.0
Would give zero stars if I can. Had a blowout. Couldn’t even put a spare tire on and had me towed like 2 miles to my home and made me pay $200 for towing 2 miles.
FM
Fawaz Mommar
Oct 25, 2025
5.0
Best. Tow service in area good people and. Frindlay
TS
Tom Sawyer
Oct 9, 2025
1.0
I had a flat tire and I used a roadside assistance. The guy came out with the wrong tools . Then he just left said it needed to be towed in so they could get the tire off and charge me a tow charge. He left the tire on the ground for me to fend for myself. Then I called the office and the guy was very rude. Do not go here the only reason I gave them 1 star is there's no zero
AM
Abdullah Malas
Oct 5, 2025
5.0
Great service by people with a conscience
I have been a loyal customer ever since Mr. Salam tested my first car before I bought it back in 2016, and he didn't charge me for it
JM
Jay Mallard
Oct 3, 2025
5.0
I come here all the time and they get me in and out. Never have to repeat work.
Frequently Asked Questions About Westmont Shell Auto Service
What services does Westmont Shell Auto Service offer?
Westmont Shell Auto Service offers brake service, engine service, oil changes, electrical service, and towing services.
What are the regular business hours for Westmont Shell Auto Service?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
Is towing service available 24/7 at Westmont Shell Auto Service?
Yes, towing services are available 24/7 for all your towing needs.
Where is Westmont Shell Auto Service located?
It is located at 2 East 63rd Street, Westmont, IL 60559-2602, USA.
What payment methods are accepted at Westmont Shell Auto Service?
They accept American Express, Apple Pay, Discover, MasterCard, and Visa.
How can I contact Westmont Shell Auto Service?
You can call their main phone at +1 630-593-2248 or alternate/mobile phone at +1 630-852-6100, or email them at westmontshell@yahoo.com.
Are there any nearby dining options to visit before or after your service at Westmont Shell Auto Service?
Yes, nearby dining options include Burger King, ItaliAmo for Italian and pizza, McDonald's, Baskin-Robbins for ice cream, and Starbucks for coffee and smoothies.
What other automotive services or shops are nearby Westmont Shell Auto Service?
Nearby automotive service locations include The Duke of Oil, Firestone of Westmont, King Car Wash & Car Detailing, and another Westmont Shell Auto & Towing location.
Are there gas stations located near Westmont Shell Auto Service?
Yes, nearby gas stations include Shell, bp, and Speedway, providing convenient refueling options.
Can customers find banking or financial services near Westmont Shell Auto Service?
Yes, customers can find U.S. Bank, U.S. Bank ATM, a mortgage loan officer, Bitcoin Depot, LibertyX Bitcoin ATM, and Western Union nearby for their banking and currency exchange needs.