DOBBS TIRE & AUTO CENTERS INC

Reviews

• SW

  Stan Wierciszewski

  Nov 12, 2025
  1.0
  I made an appointment several days in advance for a 4:00 tire rotation and balance. At 4:45 the vehicle was still not brought into the shop. I left without getting the work accomplished and will take my business elsewhere. Poor schedule management at this location. I do not recommend.
• DP

  Dru Pacabra

  Nov 2, 2025
  1.0
  Set an appointment to get my brakes and rotors done as well as to get the tire valves off. Took 8 hours to do the brakes and rotors bc the parts delivery company didn't send the right items. They didn't even bother trying to fix the tire valves in between waiting for the parts to arrive. Waiting at the store for 8 hours for this, I should have just filed an application so I can learn to do it myself and avoid future days wasted
• EB

  Ebony Bryant

  Nov 1, 2025
  1.0
  Went here for brakes and rotors. The man called me back saying to fix everything it a be 2,000 and kept on trying to convince me that I really needed it all done right then and there. Added soooo many extra things to my bill that I didn’t ask for. So I called meineke they said that sound like a set up there trying to get you to pay for more then what u asked them to do. Being the car to my shop. I did and the man in Fairview Heights help me a lot and fixed what I asked him to fix no extra conversation about spending more money or nothing. This place (dobbs) is a scam
• BM

  Brad Malone

  Oct 26, 2025
  5.0
  These guys will not let you down other shops charge you for work that doesn’t need to be done But Dobbs will actually fix your problem great service
• TB

  tammy brooks

  Oct 17, 2025
  1.0
  I had a 8:00 appt for set of tires. I left Dobbs for couple of hours. 1230 I ask what's going on with my car. The manager told me wrong size tier was delivered the correct size tires are in the way. I waited another hour and half. The manager was cashing me out. While I was getting ready to pay the technician who replacing my tires, told me to be careful my rim is cracked they sealed it up. The manager didn't not mention this to me at all. He lied abt my tires came in the wrong size. All that time they were repairing the cracked rim. My car didn't have any problems with my rims or tire pressure. I asked the manager to replace my rim. It's not safe to ride. It taking him 3 wks to get my new rim. I had to keep calling him. I thank the technician for his honesty. The manager should have told me the truth about what's going on with my car. He chose to lie and try to place blame on me. All the yrs I've been getting my tires there that was my worse experience. Sincerely, Tammy B

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