Business Details
About
Ford DealerCar DealerAuto Repair ShopTruck DealerTruck Repair ShopUsed Car DealerAuto Body RepairTire Shop
Hawk Ford of St. Charles is your one-stop destination for a wide range of Ford vehicles, seamless financing solutions, and expert car care. Embark on a journey with us for an exceptional automotive experience. Our extensive inventory of new and used vehicles and experienced service technicians make us the preferred Ford dealership in St. Charles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
890 reviews
5 stars
723
4 stars
56
3 stars
27
2 stars
19
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly mentioning salespeople like DJ, Jeff, and Kirk.
Sales Experience
Many reviews highlighted a low-pressure sales environment, with customers appreciating the transparency and honesty during the purchasing process.
Service Department
The service department received positive feedback for its responsiveness, thoroughness, and effective communication, with many customers feeling valued and listened to.
Follow-Up Care
Customers appreciated the follow-up communication from the dealership, including service reminders and check-ins after purchases.
Inventory and Pricing
While many customers were satisfied with the selection of vehicles, some expressed frustration over perceived inflated pricing compared to other dealerships.
- MOMynor OrtizNov 10, 20255.0Muy buen servicio 👍👍
- JSJerry SullivanNov 1, 20255.0Service department was awesome and very helpful. I was traveling from out of state, had a tire issue, they took care of it immediately.
- JBJames BollNov 1, 20251.0Cant leave a review if no one worked with me when i went there on 10/24/25. Im a senior looking at Bronco's and or ranger's, walked in about 1pm few guys in the center hub they sit in, another younger guy came up fast asked what i was there for, well not to buy a pizza but told him what i was interested in and he pointed to the maveric on the floor as a ranger next to where we were standing, well not a ranger then he said he was going to get a sales person and walked away, we walked the floor looking at their vehicles about 20 minutes or more no sales person but those guys in center desk area never said a word either, well we walked out side sales room door thinking they would come run out so i didnt get away, but no, so on that note my vehicle was in front of front door and we got in and left, must have sold enough vehicles that day, plus we were only ones there on sales floor, wonder what those experts sitting in the center did or fell asleep maybe it was their late lunch time. I worked for a Ford dealer for 5 years not sales and never saw our sales people not responding to a customer.
- MMMaggieOct 28, 20255.0My husband had his heart set on a ford truck so we went to Hawk ford to check them out. He found one he loved and the people at Hawk Ford were truly impressive to work with. They were well organized, they knew all the specs on the vehicles and Erin in financing was a total professional and a real pleasure to work with. I recommend this dealership due to the pleasant purchasing experience that we had.
- TKTim KushOct 20, 20255.0My husband and I had the best experience buying a car in all our car buying days😀 kirk Brown was very nice and did not pressure us. He helped alot with information on our new car and helped us get all set up to drive off. We have always liked ford vehicles, but the staff made it a great experience. I would highly recomend ford, especially Hawk Ford of St. Charles
Frequently Asked Questions About Hawk Ford of St. Charles
What types of vehicles does Hawk Ford of St. Charles offer?
Hawk Ford of St. Charles offers a wide range of new and used Ford vehicles including cars and trucks.
What are the dealership's operating hours?
The dealership is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Does Hawk Ford of St. Charles provide vehicle financing options?
Yes, they offer seamless financing solutions to assist with purchasing vehicles.
Is the dealership equipped for vehicle maintenance and repairs?
Yes, Hawk Ford of St. Charles provides expert car care including auto repairs, oil changes, tire services, and auto body repairs.
Can customers pay with mobile devices or credit cards at Hawk Ford of St. Charles?
Yes, customers can pay using credit cards, debit cards, mobile NFC payments, and checks are also accepted.
Is the dealership accessible for people with disabilities?
Yes, Hawk Ford of St. Charles has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Does Hawk Ford of St. Charles offer any delivery services?
Yes, delivery services are available for customers.
What nearby automotive-related businesses can customers visit along with Hawk Ford of St. Charles?
Nearby automotive locations include Ford Parts for parts and accessories, Quick Lane for tire and repair services, and Zimmerman Ford, Inc. for additional vehicle options and parts.
Are there convenient places to refuel or grab quick snacks near Hawk Ford of St. Charles?
Yes, nearby options include Circle K and 7-Eleven gas stations and convenience stores where customers can refuel or pick up snacks.
What eateries are close to Hawk Ford of St. Charles for a quick meal or snack?
Nearby eateries include Franky's fast food restaurant, Bosa Donuts bakery, Taco Bell Mexican restaurant, and Jersey Mike's Subs for sandwiches.