Camping World RV Sales

4.3
1114 reviews

About

RV DealerTrailer Dealer
Camping World RV Sales in Springfield, IL is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our Springfield RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
2371 Chuckwagon Drive, Springfield, IL
62711, United States

Hours

Reviews

4.3
1,114 reviews
5 stars
807
4 stars
120
3 stars
56
2 stars
29
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising individual employees for their helpfulness while others report long wait times and lack of communication.

Sales Experience

Several customers had positive interactions with sales staff, noting helpfulness and no pressure, but others experienced pushy sales tactics and dissatisfaction with financing options.

Service Department Issues

Numerous reviews highlight significant problems with the service department, including delays, poor communication, and unresolved issues with repairs.

Product Quality Concerns

Customers expressed dissatisfaction with the quality of RVs purchased, citing issues such as leaks and poor inspections, leading to frustration with the overall buying experience.

Store Environment

While some customers appreciated the store's selection and cleanliness, others noted uncomfortable conditions, such as lack of air conditioning.
  • SF
    Steve French
    Nov 16, 2025
    1.0
    new refrigerator for our RV. It took many phone calls, writing to the ceo in order to get someone's attention or to talk to a person, not voice mail. We waited 3 1/2 months to get our RV back to us. We were told they would call with updates, yet no one did. I called the company customer service 3 times for help, which was the only way we would get a phone call back. Everytime we called no matter who or what department, we were told the same thing ,[they were with a customer or on the phone with a customer]. I'm sorry but camping World is not that busy. This was the worse service that we have ever received and giving one star is too much. We have been to 3 different Camping Worlds for service and the Springfield Illinois is by far the worse one
  • KR
    Kimberly Ruyle
    Oct 22, 2025
    5.0
    If you looking for a camper reach out to Matt. He will stay on top of everything. And go above. Service department are very friendly.
  • SG
    Shelly Gregory
    Oct 18, 2025
    5.0
    My husband and I were very pleased with the service and individual attention we received at this location. William Stelcher, Product Specialist Advisor and Aaron Moffitt, Service Advisor , went above and beyond ensuring we got back on the road ASAP from an electrical short and on a weekend no less. Thank you so much. We greatly appreciated the help and thoughtfulness. Shelly and Chris Gregory
  • JJ
    Jason J
    Oct 15, 2025
    4.0
    Alot to look at. If you cant find a camper here you dont want one.
  • RF
    R F
    Oct 11, 2025
    5.0
    I had the pleasure of being helped by Bill Stelcher, and I honestly can’t say enough great things about the experience. From the very beginning, he was friendly, professional, and incredibly attentive to my needs. Bill went above and beyond to make sure every question I had was answered clearly and that I felt completely taken care of. What stood out most was his patience and genuine willingness to help — it’s rare to find someone who not only solves your issue efficiently but also takes the time to make the whole experience enjoyable. Thanks to Bill’s help, what could have been a stressful situation turned into a smooth, pleasant one. Bill is an absolute asset to Camping World, and I hope he gets the recognition he deserves.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.