DOBBS TIRE & AUTO CENTERS INC

Reviews

• AO

  Amanda O'Brien

  6 days ago
  3.0
  Edit: They got me in the next morning. The manager took care of me, they got my car in right away. He did offer a free alignment for my troubles the previous day, which was appreciated. I was out in about 1 1/2 hours. Bathroom is atrocious. They couldn't care less if you have an appointment time, they dont honor it. Had an appointment for 10, they told me it would be 2 hours. I told them I would be walking around the plaza and they could call me when it was done. I came back an hour and half later and my car is still in the same spot. I go in to check out what was going on and was told they were behind and that my car would be the next to go in. They said it would still be a couple hours. I told them I needed to be out by 2 to pick up my kids. They let me sit there another hour before coming in and saying they would not be able to get it in that time frame, even though my car was supposed to be next. I was also told they would price match and of course there was no notes about it on appointment. So now, i have to make another appointment to get my tires done. Wasted 3 hours. Where can one get some common sense customer service, not here.
• WH

  wyatt horne

  Nov 9, 2025
  1.0
  These guys rip off people that don’t know shit about cars or trucks. I went in for an alignment and they said they couldn’t do it and I needed control arms replaced. I looked at the control arms and the bolts literally just needed tightened up for whatever reason and I needed a contortion bar not control arms that they were going to charge me 980 for the wrong part but I got it done for 700 at Richland auto with the bar repair. Y’all shady as hell. I’d ad a photo of my quote but this was last year probably about this time. Screw you dobbs
• SS

  Sandra S

  Nov 1, 2025
  1.0
  If you drop people off, please make sure you turn around in their driveway and not one of their neighbors….inconsiderate and not necessary…especially if you could have turned around out in street too or you have two ways to get back to where you were coming from….will never be doing business with you.
• CV

  Carolanne Vachon

  Oct 28, 2025
  5.0
  the team was really nice and got me in super quick, my car was done in less than an hour and prices were great! i scheduled another appointment with them right away for something else !
• BR

  Brian Rowe

  Oct 16, 2025
  1.0
  Took my car to get a tire replaced. I called when the tow truck driver dropped off the vehicle and they said they would go out and get the key. They didn’t contact me to tell me the key was missing and after 3 days I called and was told the key was missing for the first time. It has taken more than 10 days to get it replaced without providing a vehicle for me in the meantime and after I followed up with the dealer, the keys would have been delivered and program within a couple days. I appreciate them trying to make this right but what I don’t appreciate is being without my vehicle for 10 days only to hear tomorrow, tomorrow, tomorrow. Nor providing a vehicle since they lost the key. They’ve continued to lie and try to blame the tow truck driver, but if the key was missing, they should have contacted me immediately when I called them. They’ve blamed the delay in dealer, but the dealer says what they’ve told me isn’t true. They’ve continued to lie, each person tells a different story of the delay. Finally received a call from the main office and yet still continue to blame the tow truck driver. If this is how they treat their customers with no communication and changes in the story, no one should do business with them.

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