Volkswagen Service & Parts Oak Lawn

4.0
9 reviews
Get DirectionsCallWebsite

Business Details

8920 South Cicero Avenue, Oak Lawn, IL
60453, United States
(708) 316-1117
https://www.vwoaklawn.com/parts-department.html?utm_source=StackedLocal&utm_medium=organic&utm_campaign=GBP_Parts&utm_content=Website

About

Auto Parts StoreAuto Repair ShopAuto Parts & AccessoriesAuto Body Repair
At Volkswagen Service & Parts Oak Lawn, we are your premier destination for all of your Volkswagen service and auto parts in Oak Lawn, IL. Our commitment to quality ensures that your Volkswagen is in good hands with our VW-certified technicians and knowledgeable consultants who provide expert service and advice. We strive to deliver an exceptional customer experience with a focus on efficiency and convenience, ensuring you’re back on the road in no time. From routine maintenance to specialized repairs and superior-quality parts, we’ve got you covered. Don't forget to ask about our specials to save on your next visit. Visit us today for quality service with a personal touch.

Location

Volkswagen Service & Parts Oak Lawn
8920 South Cicero Avenue, Oak Lawn, IL
60453, United States

Hours

Reviews

4.0
9 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • LM
    Lisette Magaña
    Jun 17, 2024
    5.0
    Had a phenomenal experience at this location! Kind and helpful reps and super clean. My rep was Sam and he answered all of my questions. I loved that he gave me a breakdown of costs prior to the service as well as other recommendations for my vehicle. They also include those recommendations in a little packet after your service which is helpful to have on hand. Service was quick as well.
  • JT
    Jazzy T
    Apr 29, 2024
    5.0
    The customer service was excellent. Oadey provided me with regular updates regarding the servicing of my vehicle and also informed me of other services that my car required. The facility was clean and well-maintained. I highly recommend this facility for all of your car servicing needs.
  • RG
    Rich G.
    Sep 12, 2023
    1.0
    No no no no no. I thought I had a bad experience before taking my car to VW of Downtown Chicago, but this place? Absolutely not. I brought the car in to have bolt caps put on the rims, passenger seat lever (to adjust seat) replaced, rear windshield wiper replaced, brakes, and to check coolant. I also have an extended warranty through my Credit Union. They had my car from August 28th, until today September 12th. Ridiculous. Once my final bill was given to me, I noticed that they had racked up a cool $1700+ in labor charges OUTSIDE of what the warranty agreed to pay. Their excuse was that “most dealerships let the warranty company dictate what they are paid, we don’t”. Meaning the CUSTOMER is left on the hook for whatever magical number they come up with as their labor charges for your service. I was not contacted to discuss ANY difference in price. NEVER. I was quoted $690 to replace one set of brakes and rotors, so I opted to only replace the pads. $98 for the brakes and $300 for labor. When I picked the car up after almost 3 weeks…aside from the major mechanical work NOTHING had been done. Had to come back in and let them know. Still don’t have my seat lever replacement due to the technician being “gone for the day” as he always seems to be. Now, I have to wake up in the morning and deal with this yet another day. I love my car, but VW has lost a customer.

Frequently Asked Questions About Volkswagen Service & Parts Oak Lawn

What types of Volkswagen auto parts are available at Volkswagen Service & Parts Oak Lawn?

We offer a wide range of Volkswagen auto parts including brakes, belts, hoses, alternators, water pumps, headlights, motor oil, starters, radiators, wipers, and batteries.

What services are provided at Volkswagen Service & Parts Oak Lawn?

We provide services such as oil changes, tire sales and service, brake service, battery service, transmission service, alignments, HVAC service, fluids and filters service, auto repair, and tune-ups.