Business Details
About
Truck Accessories Store
Custom Car & Truck Inc sells car and truck accessories to customers in O'Fallon, IL, since 1996.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
236 reviews
5 stars
202
4 stars
18
3 stars1
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many reviews praise the helpfulness and professionalism of staff, several customers reported rude interactions and poor communication.
Quality of Work
Most customers expressed satisfaction with the quality of installation and products, highlighting quick and efficient service.
Product Knowledge
Many reviews commend the staff for their knowledge about products and services, although some customers noted a lack of clarity in communication regarding warranties and pricing.
Timeliness
Customers frequently mentioned the quick turnaround for installations and services, appreciating the efficiency of the team.
Negative Experiences
A few customers reported significant issues, including damage to their vehicles during service and dissatisfaction with warranty handling.
- KBKenneth BornertDec 10, 20255.0Great service. They installed a hitch and a cargo shelf on my Ford Escape. Quick and easy. They even took the time to show me how to connect it and take it off. They offer many products to trick out your ride. Check them out.
- ESEric SackNov 26, 20255.0Custom Car and Truck do a great job with your vehicle, no matter what you're having done. Customer service is top notch, too.
- AGAbbey GoetterNov 14, 20255.0I came into Custom Car and Truck for some floor mats for my Chevy Cruze. I was greeted at the door by Madison and she was extremely helpful and professional. I told her what I wanted and she gave me all my options and was very transparent about pricing and what would look best in my car. At request they even installed my floor mats for me with no compliant. The manager Amanda was extremely funny and helpful as well. The team they have is top notch and deserves all the praise. If you’re looking for a small business to help you out with your car needs look no further.
- RMRhonda MasseyNov 13, 20255.0Very good display and employees were knowledgeable about the products and services.
- RHRichard HoodNov 13, 20251.0Worst customer experience ever ! Rude and not helpful
Frequently Asked Questions About Custom Car & Truck Inc.
What types of products does Custom Car & Truck Inc. sell?
Custom Car & Truck Inc. sells car and truck accessories including running boards, trailer hitches, bed liners, tool boxes, truck bed covers, and more.
What are the business hours for Custom Car & Truck Inc.?
Custom Car & Truck Inc. is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Where is Custom Car & Truck Inc. located?
Custom Car & Truck Inc. is located at 1354 Frontage Rd, O'Fallon, IL 62269, USA.
What payment methods are accepted at Custom Car & Truck Inc.?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Custom Car & Truck Inc. provide installation services?
Yes, Custom Car & Truck Inc. offers installation and accessory parts services.
Is Custom Car & Truck Inc. accessible for customers who prefer contactless payments?
Yes, contactless payments via Android Pay and Apple Pay are accepted.
What brands are available at Custom Car & Truck Inc.?
They carry brands such as Leer, WeatherTech, Westin Automotive, Husky Liners, Draw-Tite, Curt Manufacturing, Bushwacker, Truxedo, and more.
Are there any dining options near Custom Car & Truck Inc.?
Yes, Hardee's, an American fast food and burger restaurant, is located nearby for a quick meal before or after your visit.
Where can I find automotive repair services near Custom Car & Truck Inc.?
ServiceMaster by ATK offers automotive services and repair near Custom Car & Truck Inc., convenient if you need additional vehicle services.
What nearby places can I visit while in O'Fallon?
You can visit the Marcus O'Fallon Cinema for entertainment or Four Paws Animal Hospital if you have pet needs, both located close to Custom Car & Truck Inc.