Courtesy Car City

4.7
930 reviews

About

Car DealerKia DealerNissan DealerMitsubishi DealerAuto Body RepairAuto Parts & AccessoriesTire ShopBrake ShopOil Change Service Station
Why do customers keep coming back: -In the past 45 days we have more 5 Star Reviews than any dealer in the Quad Cities. -10 Years in a row we were voted the #1 New Car Dealership in the Quad Cities by the Reader's Choice Awards. -Locally owned for 30 Years, supporting our community. -We Promote Honesty, Respect & Transparency -We include a 6 month or 6K mile limited warranty on our used vehicles. We have a huge selection of Kia, Nissan & Mitsubishi New Vehicles and access to over 450 Used Vehicles, all in the Quad Cities. Please give us the opportunity to earn your business for sales and service. At Courtesy, whatever it takes we'll do it. Hope to see you soon.

Location

Courtesy Car City
2301 39th Ave, Moline, IL
61265, United States

Hours

Reviews

4.7
930 reviews
5 stars
826
4 stars
48
3 stars
13
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, highlighting the patience, kindness, and helpfulness of the staff.

Sales Experience

Many reviews noted a smooth and pressure-free car buying experience, with salespeople being knowledgeable and attentive to customer needs.

Service Quality

The service department received positive feedback for being efficient, honest, and thorough, with many customers appreciating the lack of unnecessary upselling.

Staff Recommendations

Several customers specifically recommended individual staff members for their outstanding service, indicating a strong team performance.
  • ES
    Emily Smith
    Jan 27, 2023
    5.0
    Mark at Courtesy was great to work with. Purchased a 2021 Kia Telluride, his knowledge of the vehicle was very helpful in making a decision. Missy in finance was also great to work with, got me in and out quickly. I haven't purchased a vehicle in awhile, Mark and Missy made it easy!!!
  • JK
    Jason Klein
    Dec 22, 2021
    5.0
    This is our first time buying a Kia and our salesman, Andy Anderson, was the best! He was extremely knowledgeable and kept us well informed throughout the entire time we waited for our new Telluride to arrive. I will definitely look at doing business with Courtesy Kia in the future!
  • DS
    David Santee
    Aug 30, 2019
    5.0
    So glad we got both of our cars here. Missy definitely made sure we were happy with our experience and will definitely be future customers
  • RC
    Rebecca Carpenter
    Aug 25, 2019
    5.0
    From the moment I was greeted at the door by David Shaffer, sales associate at the Nissan building, i knew my experience was going to be a great one. He greeted me with a friendly smile and was very courteous. I was very hesitant at first to explain my situation to him, as my credit is less than perfect and I didnt have money for a down payment, because I was afraid I would be judged and turned away and told there was nothing they could do for me, like all the other places have. Instead, David and Dan Johnson (special finance assistant) both went above and beyond to get me in a vehicle I LOVE! I was treated with kindness, courtesy, and respect. When the sale was all complete, David took the time to sit in the car with me and thoroughly explain what every button was for and how to work the camera and navigation system. He was patient and kind and didnt just send me on my way hoping I would figure everything out on my own. I have never been to a car dealership where someone actually took the time to work with me and explain things in a way that I could understand, nor have I ever been to a dealership where the sales associate was set on getting me into a vehicle, not just to make another sale or meet some quota, but because he truly cared and knew that I needed a newer, safer vehicle. I cannot thank you guys enough and I truly appreciate everything you did to help me. I will definitely recommend you and I will never go anywhere else to purchase a vehicle in the future! You guys ate the BEST! Definitely get 5 stars from me!! Thanks again!!!!!

Frequently Asked Questions About Courtesy Car City

What types of vehicles does Courtesy Car City offer?

Courtesy Car City offers a huge selection of new Kia, Nissan, and Mitsubishi vehicles, along with access to over 450 used vehicles in the Quad Cities area.

What are the business hours for Courtesy Car City?

Courtesy Car City is open Monday and Thursday from 8:30 AM to 7:00 PM, Tuesday, Wednesday, and Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.