Business Details
About
Towing Service StationAuto Repair ShopTruck Repair ShopSmall Engine Repair Service
Stranded on the roadside near Marion, Illinois? Vernell's Interstate Service, conveniently located near Interstate 57, is your trusted partner for getting back on your journey. We offer around-the-clock roadside assistance and speedy repairs. From heavy-duty towing and recovery to expert automotive and diesel engine service, our skilled technicians handle it all. Our fully stocked tire and parts departments ensure we have precisely what you need, minimizing downtime and maximizing your safety.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
391 reviews
5 stars
289
4 stars
26
3 stars
7
2 stars2
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.
Speed of Service
Numerous reviews highlighted the quick response times and efficient service, often getting customers back on the road in a timely manner.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for services and feeling taken advantage of during emergencies.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and disorganization, indicating inconsistency in service quality.
Community Support
Customers appreciated instances where the business provided assistance beyond typical service, such as helping stranded individuals or offering free services in emergencies.
- MMMohamed Mohamed3 days ago1.0They didn’t help me instead they broke my air line holder this is the worst shop
- NBNadia BeeOct 29, 20255.0After a 12 hour shift, I walk out to my car and notice it is sitting on a rim! Every day this week has been a Monday for sure! However, I had my new tire mounted on a rim at this fantastic auto shop, and I was truly appreciative of their speed and professionalism. They completed the job in 5 minutes or less! The staff was very friendly, efficient, and clearly skilled, making the whole experience smooth and hassle-free. The quality of their work was outstanding, and they took great care to make sure everything was done perfectly. This experience was such a breath of fresh air after the week I’ve had and I could not be more grateful! If you're looking for reliable and quick auto service with a team that genuinely cares about their customers, I highly recommend giving them a visit. They really go above and beyond to ensure customer satisfaction, making it easy and stress-free to get your auto work done right the first time. Don’t hesitate to trust them with your vehicle, you won’t be disappointed!
- LHLisa HarrisOct 26, 20255.0My friend pulled into Huck’s around 9pm and seen an older couple stranded with 2 flat tires. She asked if they were ok and they said they weren’t from here and just got off the highway. My friend made some calls and found them 2 tires free of charge just to help out. We called Vernells and Jeremy came, very fast service! Thanks Jeremy, we appreciate your kindness and your professionalism! Highly recommend Vernells!!!
- NMNobel MezoOct 23, 20255.0Parts department is top notch, always friendly, helpful and willing to go the extra mile to give you the best part at the best price.
- DGDanielle GriceOct 3, 20255.0Back on the road in no time with the help of Nate and Hunter. They found a quick solution to repair my horse trailer and get me back on the road super fast! Thankful for their fast and friendly after hours service, my horses are grateful too!
Frequently Asked Questions About Vernell's Interstate Service
What services does Vernell's Interstate Service offer?
Vernell's Interstate Service provides 24/7 roadside assistance, heavy-duty towing and recovery, expert automotive and diesel engine repair, and has a fully stocked tire and parts department.
Where is Vernell's Interstate Service located?
It is located at 2605 Vernell Road, Marion, IL 62959, USA, near Interstate 57.
What are the operating hours of Vernell's Interstate Service?
Vernell's Interstate Service is open 24 hours a day, 7 days a week, 365 days a year.
Does Vernell's Interstate Service have wheelchair accessible parking?
Yes, they have wheelchair accessible parking available on site.
What payment methods are accepted at Vernell's Interstate Service?
They accept debit cards, credit cards, and mobile NFC payments; they do not require cash only.
Is there on-site parking available at Vernell's Interstate Service?
Yes, on-site parking is available for customers.
Which counties does Vernell's Interstate Service serve?
They serve multiple counties including Pope, Perry, Union, White, Hardin, Massac, Saline, Jackson, Johnson, Pulaski, Franklin, Gallatin, Hamilton, Alexander, Jefferson, McCracken (KY), Williamson, and Cape Girardeau (MO).
Are there convenient places to stay near Vernell's Interstate Service?
Yes, nearby hotels like Super 8 and Super 8 by Wyndham Marion provide convenient lodging options for travelers needing accommodation.
Where can customers refuel or get supplies near Vernell's Interstate Service?
Customers can visit Pilot Travel Center, CAT Scale, Hucks, or Marathon gas stations nearby for fuel and automotive supplies.
What dining options are available near Vernell's Interstate Service?
Nearby dining options include McDonald's for fast food, Subway for sandwiches, and Fujiyama Japanese Steakhouse for Japanese cuisine and sushi.