Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond for service.
Honesty and Integrity
Numerous reviews emphasized the business's commitment to honesty, with customers appreciating transparent communication and fair pricing.
Quality of Work
Customers reported satisfaction with the quality of repairs and maintenance, often noting that their vehicles were well taken care of.
Communication Issues
Some customers expressed frustration with a lack of communication regarding repairs and updates, indicating room for improvement in this area.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to vehicle purchases and repairs that did not meet expectations.
AJ
Autumn James
Nov 15, 2025
1.0
Horrible customer service.Do NOT recommended.
CS
C Span
Nov 11, 2025
1.0
Beware, I would not buy or have your car worked on at this business I took my car in three times To have it fixed For the same issue Was told It was something different Paid each time And the issue is still not fixed I don't feel this business operates with Integrity or honesty. I feel like I was taken advantage of in a vulnerable situation and it's sad because they were recommended to me by someone.
JK
Jake Knobbe
Sep 17, 2025
1.0
I am very disappointed in this company, I heard good things about about them, I went there, financed a vehicle, it drove well for a few days, and then several engine codes and dash lights came on. This vehicle should not have been available to buy, there are many safety issues wrong with it. When I came back and brought these issues to their attention, they acted as if it wasn’t a big deal and they could get to it when it was convenient for them. There was no urgency on their part with the safety concerns of my vehicle. I hope this was a fluke, a one time thing. But get the vehicle checked out before you buy.
Very disappointed
CY
cesar yutzy
Sep 6, 2025
5.0
This might be my go to place in the future.
N1
NRC 123
Aug 12, 2025
5.0
Conner was fantastic. Whole process/ transaction took less than 10 mins. Will recommend 100 times over !!
Steinman Auto, located in Machesney Park, IL, provides comprehensive auto repair services, used vehicle sales, car window tinting, remote starter installation, and car stereo sales and installation. Our skilled team is ready to assist with everything from regular maintenance to vehicle upgrades and electronics enhancements.
Where is Steinman Auto located?
Steinman Auto is situated in Machesney Park, IL, catering to the Rockford area and nearby communities. For detailed directions and additional information, please visit our website at www.steinmanauto.com.
Do you offer financing for used vehicles or auto repairs?
Steinman Auto provides various financing options for used car purchases and eligible auto repairs. We encourage you to reach out to us for more details about our available financing plans and payment arrangements.
What types of auto repair services does Steinman Auto provide?
Our comprehensive auto repair and maintenance services include oil changes, brake repairs, engine diagnostics, transmission work, battery replacements, AC repairs, and more. Our ASE-certified technicians are equipped to service all vehicle makes and models with the highest standards of quality.
Do you provide routine maintenance services?
Certainly. We offer a range of routine maintenance services essential for your vehicle's optimal performance. These include oil changes, tire rotations, fluid checks, tune-ups, and inspections of belts and hoses to ensure your car remains in excellent condition.
How do I know if my brakes need repair or replacement?
Several indicators suggest your brakes may require attention: unusual noises like squeaking or grinding, a soft brake pedal, vibrations during braking, or increased stopping distance. If you experience any of these symptoms, we recommend bringing your vehicle to Steinman Auto for a complimentary brake inspection.
Does Steinman Auto sell used cars?
Indeed, we do. Steinman Auto offers a selection of pre-owned vehicles that have undergone thorough inspections for safety and reliability. You're welcome to visit our lot or browse our online inventory at www.steinmanauto.com.
Can I trade in my current vehicle?
Certainly. We accept trade-ins and strive to offer competitive values. We invite you to bring your vehicle for an appraisal, after which we'll present a fair offer that can be applied towards your next vehicle purchase.
Does Steinman Auto provide vehicle history reports?
Yes, we provide comprehensive vehicle history reports for all our pre-owned vehicles. This ensures you have access to all relevant information to make an informed decision when considering a purchase.
Does Steinman Auto offer professional window tinting services?
Indeed, we specialize in professional-grade window tinting for various vehicle types. Our tinting services offer multiple benefits including UV protection, heat reduction, glare minimization, and enhanced privacy for your vehicle.
What services does Steinman Auto provide?
Steinman Auto offers auto repair services, used vehicle sales, car window tinting, remote starter installation, and car stereo sales and installation.
Where is Steinman Auto located?
Steinman Auto is located at 9924 N 2nd Street, Machesney Park, IL 61115, serving Rockford and nearby areas.
What are the operating hours of Steinman Auto?
Steinman Auto is open Monday to Friday from 9:30 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays and major holidays.
Does Steinman Auto offer financing options?
Yes, Steinman Auto provides various financing options for used car purchases and eligible auto repairs.
Can I trade in my current vehicle at Steinman Auto?
Yes, Steinman Auto accepts trade-ins and offers competitive appraisals to be applied towards your next purchase.
What brands does Steinman Auto work with?
Steinman Auto works with brands like Rockford Fosgate, TECHNET, 3M Window Tint, Nappa, Auto Zone, and O'Reily's Auto Parts.
What payment options are accepted at Steinman Auto?
Steinman Auto accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
Are there nearby car-related services close to Steinman Auto?
Yes, nearby you can find Intoxalock Ignition Interlock for car safety equipment and inspections, Expert Electronics specializing in window tinting and automotive accessories, and Park Motors Inc which is a used car dealer and automotive parts supplier.
What nearby amenities can I visit when I come to Steinman Auto?
After your visit, you might enjoy stops like Tropical Smoothie Cafe for healthy refreshments, Old Navy for clothing shopping, or Precision Auto Wash to get your vehicle cleaned.
Are there fitness or recreational options near Steinman Auto?
Yes, nearby fitness options include D1 Training Rockford for boot camp and sports instruction, and Anytime Fitness gym. For outdoor fun, Loves Park Motorsports offers ATV rentals and tours.