Steinman Auto

Reviews

• SK

  Sharon Khalil

  Dec 9, 2025
  1.0
  I purchased a car for my teen there. A 2012 Nissan Altima. It was used, it looked in good condition. When I test drove it, it felt off. I had my husband test drive it too, and he also said it felt off. The salesman kept pushing the car on us, saying it belonged to a friend who works on cars. He also said a new transmission was put in, and maintenance was done on the car. He pressured us hard into purchasing it, and like an idiot I did. I took it to a renown auto shop in Rockford and they found a lot wrong: transmission wasn't installed properly, there was a major leak from the transmission, hoses weren't attached, the shocks had never been changed, the struts were damaged, the alignment wasn't safe, the electrical was off, the sparkplugs were all bad, and it hadn't been serviced or maintained in years. The salesman assured me, repeatedly, that his certified mechanics had given it a top to bottom full point inspection. The auto shop i took it to found all these problems, from a REAL full inspection, within 1 hour. Only 1 hour. The auto shop stated I was sold a lemon, and I have to agree. I purchased this unsafe car for $5,000 from Steinman, and just put $2,500 into repairs. If my teen had driven it any longer, the car would've caused major injury to her if she was in it. They knowingly sold me a dangerous car, and lied to me about their certified mechanics performing a 100+ point inspection. DO NOT GO HERE if you value honesty and safety.
• AJ

  Autumn James

  Nov 15, 2025
  1.0
  Horrible customer service.Do NOT recommended.
• CS

  C Span

  Nov 11, 2025
  1.0
  Beware, I would not buy or have your car worked on at this business I took my car in three times To have it fixed For the same issue Was told It was something different Paid each time And the issue is still not fixed I don't feel this business operates with Integrity or honesty. I feel like I was taken advantage of in a vulnerable situation and it's sad because they were recommended to me by someone.
• JK

  Jake Knobbe

  Sep 17, 2025
  1.0
  I am very disappointed in this company, I heard good things about about them, I went there, financed a vehicle, it drove well for a few days, and then several engine codes and dash lights came on. This vehicle should not have been available to buy, there are many safety issues wrong with it. When I came back and brought these issues to their attention, they acted as if it wasn’t a big deal and they could get to it when it was convenient for them. There was no urgency on their part with the safety concerns of my vehicle. I hope this was a fluke, a one time thing. But get the vehicle checked out before you buy. Very disappointed
• CY

  cesar yutzy

  Sep 6, 2025
  5.0
  This might be my go to place in the future.

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