Zeigler Cadillac of Lincolnwood

4.3
1531 reviews

About

Cadillac DealerUsed Car DealerAuto Body ShopAuto Parts & Accessories
At Zeigler Cadillac of Lincolnwood our unmatched service and expansive new Cadillac and used inventory have set us apart as the preferred dealer in Lincolnwood. We also offer a finance center run by a qualified team of finance experts and a team of Cadillac technicians on hand to handle all manner of maintenance and repairs. Visit us today to discover why we have the best reputation in the Lincolnwood area.

Location

Zeigler Cadillac of Lincolnwood
7373 N Cicero Avenue, Lincolnwood, IL
60712, United States

Hours

Reviews

4.3
1,531 reviews
5 stars
1,231
4 stars
49
3 stars
18
2 stars
13
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, knowledgeable, and professional staff, highlighting positive interactions with salespeople like Mike, Mark, and Georgy.

Sales Experience

Overall, customers reported a smooth and enjoyable car buying process, with many appreciating the lack of pressure and transparency in pricing.

Service Quality

The service department received commendations for timely and professional work, with staff like Joshua and Yasmin being specifically mentioned for their attentiveness.

Communication Issues

Several reviews noted problems with communication, particularly regarding vehicle availability and follow-up on service issues, leading to customer frustration.

Pricing Concerns

Some customers expressed dissatisfaction with perceived hidden fees and pricing tactics, feeling that advertised prices did not reflect the final costs.
  • MB
    Marlena Bansa
    Nov 14, 2025
    5.0
    I'd like to compliment the sales expertise of Deiby Escobar of Zeigler of Lincolnwood. When you find a sales person that really cares about the customer and really work towards providing the highest customer service possible - we need to recognize the "old fashioned" way of servicing customers has not fallen off the track. Deiby goes out the way to provide excellent service. I can do nothing but take my "hat" off to him. Deiby works as a team and gets what you need done! The full team works together to make things happen. From financing to mangement, the team all get 5 stars! I purchased a 2026 Buick Encore GX Preferred and the "team" made it happen. I recommend this dealership to anyone needing to service their auto purchasing needs. Thanks again, for a job well-done!
  • BA
    Brooke Allen
    Nov 8, 2025
    1.0
    When I originally came in for service, they were unable to complete all the recommended issues. Following back up, I didn’t know exactly what I needed done and it was hard to get that information from the scheduling people. Once I scheduled appointment to get in and talk to somebody on the phone about what I needed done, when I got there, they did not have the necessary parts to do the job. Now I’m going to have to go back a third time. I work very full-time hours and I’m not often in town because of my work, so this has been an extremely frustrating experience. .
  • PN
    Peter Nielsen
    Nov 5, 2025
    5.0
    I went in to look at a Cadillac after exploring the whole gamut from Honda to BMW. I was impressed with the CT4, but even more impressed with the sales experience. Mark, Nate, and Brandon were immensely helpful in showing me the range of Cadillac sedans, letting me test drive, and even taking me for a ride in a manual transmission vehicle. I haven't learned stick well enough to feel comfortable buying a new car with standard transmission, but it's something that could be in the cards for a future purchase. I just purchased another car, so I wasn't really in the position to buy at this time, but they showed me a few cars in my price range that would be strong possibilities for my next purchase. I asked them to follow up in a few months when I'm ready to trade up, because I'm pretty sure I'll be making my next purchase at Zeigler.
  • LK
    lingesh kulasingam
    Nov 3, 2025
    5.0
    ⭐⭐⭐⭐⭐ Excellent Car Buying Experience! I recently purchased a car from Zeigler Cadillac, and the entire experience was smooth and enjoyable from start to finish. The sales team was friendly, knowledgeable, and never pushy. They took the time to explain all the features, answered my questions honestly, and helped me find the perfect car that fit my budget and needs. The vehicle itself was in excellent condition — clean, well-maintained, and exactly as described. The paperwork process was quick and transparent, with no hidden fees or surprises. I also appreciated the follow-up after the sale to ensure everything was going well. Overall, I’m very satisfied with my purchase and would highly recommend Zeigler Cadillac to anyone looking for an stress-free and trustworthy car buying experience.
  • 77
    76rexona
    Oct 24, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I recently visited a Cadillac dealership to check out some used SUVs, and I couldn’t be happier with the experience. The prices were fantastic, and the customer service was even better. Georgy Baldzhy assisted me and went above and beyond — showing me four different cars to make sure I found the right one. He and his team were the complete opposite of the typical pushy salespeople you often run into elsewhere. There was no pressure, no gimmicks, and no attempt to upsell things I didn’t need — just honest, genuine help from start to finish. George is a true class act — polite, professional, and the definition of a well-dressed European gentleman who gives off a genuinely positive and trustworthy vibe. You can tell he’s there to help, not to sell. Out of curiosity, I asked about the new Cadillac Lyriq EV, and his manager, Nate Hackett, immediately offered me a test drive. I absolutely fell in love with that car. When I came back, Nate asked about my comfortable price range, and he and his team worked their magic to make it happen. That same day, Mark Viradia took care of all the paperwork quickly and efficiently, making the entire process effortless. I ended up getting not just a great deal — but the best deal nationwide. No other dealership even came close. This was, hands down, the friendliest and most professional team I’ve ever worked with. I highly recommend Georgy, Nate, and Mark to anyone looking for a car. They’re honest, straightforward, and truly committed to giving you the best deal possible. After my lease is up, I’ll be back for my next Cadillac without a doubt. — Emil S.

Frequently Asked Questions About Zeigler Cadillac of Lincolnwood

What are the standard business hours for Zeigler Cadillac of Lincolnwood?

Zeigler Cadillac of Lincolnwood is open Monday through Friday from 9:00 AM to 9:00 PM, and on Saturdays from 9:00 AM to 6:00 PM. The dealership is closed on Sundays.

When is the service center at Zeigler Cadillac of Lincolnwood open?

The service center operates Monday through Friday from 7:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 2:00 PM. It is closed on Sundays.