Business Details
About
Volkswagen DealerCar DealerAuto Repair ShopUsed Car DealerAuto Parts Store
Hawk Volkswagen of Joliet, also referred to as Hawk VW, is the premier Volkswagen dealer in Joliet serving the greater Chicagoland area since 2014. We offer a wide range of New and Certified Pre-owned Volkswagen vehicles, a wide selection of quality used cars, and a state-of-the-art service center staffed with certified technicians to our shoppers in Plainfield, New Lenox, Mokena, Minooka, Romeoville, Manhattan, and other neighboring cities and towns.
Location
Hours
Reviews
4.7
1,727 reviews
5 stars
1,541
4 stars
46
3 stars24
2 stars13
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Mario, Jose, and Argenis for their exceptional service.
Sales Experience
Many reviews noted a smooth and pressure-free car buying process, with customers appreciating the transparency and willingness of the sales team to accommodate their needs.
Service Department
While some customers had positive experiences with the service department, others reported issues with communication and service quality, indicating a need for improvement.
Pricing and Value
Customers frequently mentioned fair pricing and good trade-in values, contributing to a positive perception of the dealership's overall value.
Mixed Reviews
Despite many positive experiences, there were notable negative reviews regarding service issues and customer dissatisfaction, particularly related to warranty claims and repairs.
- VVValerieNov 15, 20255.0Hilary is the absolute best! Truly cares, and explains throughly. Always makes my service appointments seamless.
- FCFrank CacciatoNov 14, 20255.0One of the easiest processes of buying a car from any dealer I have ever delt with. Jose was friendly, accommodating, and knowledgeable on the vehicle and my concerns. He was prompt answering my questions and never left me hanging. Chris was very good at handling my financial concerns as well. These guys are top notch and I will do business with them again for sure.
- GGGigiNov 12, 20255.0Went to Hawk VW yesterday with my dad to find him a new car. We were lucky to have Nate help us with the process. He was amazing and very helpful. He made the whole process fast and easy. Thank you Nate for being awesome!
- AMAmie MerrickNov 5, 20255.0Closed a deal with Jose and he was very helpful in making all the decisions and there was no pressure when it came to making car decisions. We walked away to go check out other cars and in the en VW won and will always be #1. Recommend this place they are in and out and don’t waste any time.
- BMBri MesenbringOct 25, 20255.0Mario made the whole process of interested, test driving, and purchasing a CPO a breeze. They even gave me a great deal on my trade-in. I feel like they went above and beyond for me which made me feel comfortable and confident as a buyer. I would definitely recommend this dealership to my family and friends. Best experience I’ve had with a car dealership.
Frequently Asked Questions About Hawk Volkswagen of Joliet
What types of vehicles does Hawk Volkswagen of Joliet offer?
Hawk Volkswagen of Joliet offers a wide range of new and Certified Pre-owned Volkswagen vehicles, along with a selection of quality used cars.
What are the operating hours of Hawk Volkswagen of Joliet?
The dealership is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.
Where is Hawk Volkswagen of Joliet located?
It is located at 2861 W. Jefferson St., Joliet, IL 60435, United States.
Does Hawk Volkswagen of Joliet have a service center?
Yes, they have a state-of-the-art service center staffed with certified technicians.
How can I contact Hawk Volkswagen of Joliet?
You can reach them by phone at +1 815-741-1100.
What types of automotive services are available near Hawk Volkswagen of Joliet?
Nearby services include Sparkle Express Car Wash offering car wash and auto detailing, and Hawk VW for automotive repair and parts.
Are there any dining options close to Hawk Volkswagen of Joliet?
Yes, nearby dining options include FORNO Wood Fired Pizza for pizza and beer, China Cook for Chinese cuisine, Tastee Bites for hot dogs, and Tonto Burrito for Mexican and burgers.
What shopping or service amenities are available near the dealership?
Nearby amenities include Gordon Food Service Store for groceries, Salon 360 and VIP Nails and Spa for beauty services, and Brite Cleaners for dry cleaning and alterations.
Are there any banking or financial services near Hawk Volkswagen of Joliet?
Yes, Old National Bank, Jason Bulinski - Old National Bank for financial advising, and BMO Harris Bank ATM are nearby.
What recreational or medical facilities are near Hawk Volkswagen of Joliet?
Nearby recreational and medical facilities include Inwood Skate Park, Premier Physical Therapy, Chi-Ma Med Spa, and Fresenius Kidney Care Joliet Home.