Jenkins Hyundai of Jacksonville

4.4
2500 reviews

About

Hyundai DealerUsed Car DealerCar DealerAuto Repair Shop
Welcome to Jenkins Hyundai of Jacksonville Jenkins Hyundai of Jacksonville is proud to provide Florida drivers with the expansive Hyundai inventory and affordable Hyundai service they need. As a Jenkins Auto Group dealership, our Hyundai dealer in Jacksonville, FL, has a reputation for exceptional customer service, which starts with our stress-free dealership atmosphere. We're among the top Hyundai dealers in the nation, meaning we have the vast Hyundai selection you're looking for.

Location

Jenkins Hyundai of Jacksonville
11107 Atlantic Blvd, Jacksonville, IL
32225, United States

Hours

Reviews

4.4
2,500 reviews
5 stars
1,998
4 stars
108
3 stars
41
2 stars
50
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the polite and helpful staff, particularly highlighting salespeople like Dennovan, Mark, and Daniel for their exceptional service.

Sales Experience

Overall, customers reported positive experiences during the car buying process, with many feeling listened to and supported in finding the right vehicle.

Service Department Issues

Several reviews indicated dissatisfaction with the service department, citing long wait times and poor communication regarding vehicle maintenance.

Hidden Fees Concerns

Some customers expressed frustration over unexpected fees and perceived pressure tactics during the sales process, leading to a lack of trust.

Overall Satisfaction

While many customers had great experiences, there were notable complaints about service delays and unprofessional behavior, indicating a mixed overall satisfaction.
  • DD
    Diana Delgado
    5 days ago
    5.0
    It's a great experienced buying my new 2026 Palisade with Mark and Daniel. If you need a new vehicle you have to see Mark and Daniel ar Jenkins Hyundai of Jacksonville. Exceptional service... Thank you
  • KG
    Kev G
    6 days ago
    5.0
    I had an amazing experience at this Hyundai dealership thanks to Danie Klain and Mark Herrera. They went above and beyond to help me get my new car, and the entire process was smooth, transparent, and stress-free. Both of them were extremely professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I truly appreciate their patience and dedication, and I highly recommend Danie and Mark to anyone looking to buy a car. If you want excellent customer service and a team that really works for you, ask for them—you won’t be disappointed!
  • DZ
    Drew Zondervan
    Nov 5, 2025
    1.0
    We brought our 2020 Hyundai Palisade in for transmission problems, it was shifting hard and slipping at times. Long story short… 4 times in the shop for the same problem, over 92 days of the car sitting at the dealer and over $2,500 in out of pocket expenses for rentals when the warranty company wouldn’t cover it and we’re still having transmission problems. I will never go to a Jenkins dealer again nor recommend to anyone. Worst experience I have ever had with a dealership.
  • EP
    Erin Portlock
    Nov 4, 2025
    5.0
    I had a great experience at Jenkins Hyundai. Mark in sales was very fair and worked hard to get me a price and monthly lease that I was comfortable with. Daniel in service was exceptional. He made me feel like he truly cared about my experience and comfortability while purchasing my new car, he even texted me the next day to check up. I would recommend Jenkins Hyundai to anyone seeking a new car. Painless experience.
  • MM
    Morgan
    Nov 4, 2025
    1.0
    Did not have a good experience and went elsewhere. I asked if we could get to a certain $ per month payment on a lease with only using my trade-in equity, and if not that was fine and I wasn't interested. They strung me along for a few weeks because they were expecting an ioniq 5 limited trim to arrive which is what I wanted. I got a call that day asking what I was looking for and, oh we don't have that vehicle. I went to a different place and as I was at another dealership, Jenkins called me that they could get what I was looking for and to come in. It was the wrong color, it was way above the price, and after 4 back and forth efforts with white paper sharpie notes with the finance manager, they literally laughed at what I was asking for. Mind you, I made it very clear what I wanted from the get-go. They told me I wouldnt find that deal anywhere in town so I left. They called me 3 times after I left which I ignored. This was about a month ago and last week I got exactly what I asked for from a different dealership with ZERO HASSLE. I'm tempted to send that finance paperwork to the manager and sales rep that said I could never get that deal anywhere in town and insulted me.

Frequently Asked Questions About Jenkins Hyundai of Jacksonville

What is the address of Jenkins Hyundai of Jacksonville?

Jenkins Hyundai of Jacksonville is located at 11107 Atlantic Blvd, Jacksonville, IL 32225, USA.

What types of services does Jenkins Hyundai of Jacksonville offer?

They offer an expansive Hyundai inventory, affordable Hyundai service, and exceptional customer service including auto sales and repair.