Most customers praised the friendly and helpful staff, highlighting their willingness to go the extra mile.
Management Issues
Several reviews expressed dissatisfaction with management, particularly regarding a serious incident involving disabled veterans, which raised concerns about treatment and professionalism.
Facility Improvements
Many customers noted significant improvements to the marina's facilities under new ownership, including cleanliness and upgrades.
Mixed Experiences
While many reviews were positive, there were notable negative experiences related to customer service and management, indicating inconsistency in service quality.
Rental Satisfaction
Customers generally found the boat rental prices fair and appreciated the quality of the boats, although some noted issues with specific rentals.
DF
darryl fields
Nov 1, 2025
3.0
Great receptionist, very kind nice lady.
JB
Jenny Bailey
Sep 22, 2025
5.0
We've had two experiences at Findlay and they were both great. Robyn and John (the only two names I know for sure) have been great. They are so helpful in getting the trailer to the location (it's steep and scary for me) and hooked up. They have full power and water and a great set up. The dock peeps are delightful and were so fun and good to us. We did an independent event at the marina and a private party on a different dock and they were both so great! Thanks guys - can't wait to see you next year.
JH
Jason Habbe
Jul 3, 2025
5.0
Today we had our boat break down out on the water friends of ours were willing to tow it in but someone suggested giving Findlay Marina a call. I did and talked to Kayden. He informed me of their hourly rate and what a tow would cost, he then reiterated the price to make sure I understood the pricing. They came right out and John even brought an extra jumper pack and a brand new battery cause I thought that was the problem. It wasn't so they towed us right into the fuel dock and even let us stay there while we drove back to 9th street to get our trailer and truck. Once back at Findlay they towed us over to the ramp to ensure we got on the trailer. Once on they double checked with us if we needed anything else but we were all good. A big thank you to Kayden, John and "Biden" ( mechanic assistant) for all the help today. I would definitely recommend using Findlay for your boating needs in the future.
KG
Kelly Gannon
Jun 26, 2024
1.0
Wish I could leave 0 stars. Disgusting behavior by these people. Do not support them if you support our vets.