The Autobarn Mazda of Evanston

4.5
1282 reviews

About

Mazda Dealer
The Autobarn Mazda of Evanston is honored to serve Mazda drivers from all over Chicago with outstanding sales, service and financing. If you're shopping for a new or pre-owned Mazda, in need of Mazda maintenance or repairs or deciding between buying or leasing your next car, our Mazda dealership in Evanston, IL is here for you. We look forward to your upcoming visit!

Location

The Autobarn Mazda of Evanston
1015 Chicago Ave, Evanston, IL
60202, United States

Hours

Reviews

4.5
1,282 reviews
5 stars
1,038
4 stars
67
3 stars
25
2 stars
23
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the dealership's staff for being friendly, knowledgeable, and attentive, creating a welcoming atmosphere.

Sales Experience

Several reviews highlighted positive experiences during the car buying process, with salespeople being helpful and not pushy.

Transparency

Customers appreciated the transparent pricing and negotiation process, with many noting that there were no hidden fees.

Mixed Reviews

While many had great experiences, some customers reported negative interactions, particularly regarding communication and service quality.

Service Quality

The service department received positive feedback for efficiency and thoroughness, with many customers expressing satisfaction with their vehicle maintenance.
  • DF
    Damian F
    Nov 16, 2025
    5.0
    I had a great experience shopping for my 2025 CX-5 at the Autobarn of Evanston. Jeff(manager) and Jason(sales) gave me a great deal on the purchase of the car and the financial team of Jonathan and Tom were a pleasure to work with!
  • SP
    S P
    Nov 8, 2025
    5.0
    One of the best dealerships I’ve visited. Staff is friendly, the decor is contemporary and clean, but it’s three salesman Jeff Williams who made me come back for a second vehicle. He’s knowledgeable not just friendly. He’s good at listening and helping figure out what’s the right choice of trim level, price, and features. He is clearly experienced. The finance manager Mr. Danial is also great. Who ever says that about a dealership finance person? He made it painless to handle the documentation and helped make sure everything worked out. He and Jeff made me feel like I was more than just another customer. They are special guys.
  • LA
    Linda Arquilla
    Oct 9, 2025
    5.0
    My experience with this Mazda dealership from the process of buying the car, any service needing to be done and all the support that comes along with that. Has been nothing but fantastic. Brady, the owner, Billy in sales, Randy, the manager at the service center, to Sandy, who checked me in at the service center multiple times have treated me like family. The last car I bought was in 2010. I was nervous and stressed to buy a new car. The team as a whole has made me feel so comfortable and have been so helpful. I could not ask for a better experience. They will do everything in there power to make sure I am happy in my vehicle everyday and receive the best service. I would highly recommend this dealership and service center. They know me by name and are not the stereotypical car salesman. I have already referred family and friends. I will continue to do so. You will not be disappointed. I know your experience will be as phenomenal as mine was and continues to be. Thank you to everyone on the Mazda team!
  • SS
    Sarah Sager
    Sep 21, 2025
    5.0
    Daler and the folks at Autobarn Mazda of Evanston were really great to work with, especially after having a horrible experience with a different Mazda Dealership. They worked with us, listened to us, and went above and beyond to make sure I was going home with my dream vehicle. Can't recommend them enough!
  • RA
    Rachel Aiupa
    Sep 14, 2025
    1.0
    This is the second dealership I have been too that I can’t get a fair deal and have to haggle with their add ons! Stay away

Frequently Asked Questions About The Autobarn Mazda of Evanston

What types of vehicles does The Autobarn Mazda of Evanston specialize in?

The dealership specializes in Mazda cars, offering new and pre-owned Mazda vehicles for sale.

What services does The Autobarn Mazda of Evanston offer?

They provide vehicle sales, maintenance services including oil changes, and financing options for Mazda vehicles.