DOBBS TIRE AND AUTO CTR

4.4
767 reviews

About

Tire Shop

Location

DOBBS TIRE AND AUTO CTR
1180 COLLINSVILLE CROSSING, COLLINSVILLE, IL
62234, United States

Hours

Reviews

4.4
767 reviews
5 stars
572
4 stars
80
3 stars
25
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Efficiency

Several reviews highlighted quick service and timely repairs, with many customers appreciating the fast turnaround on their vehicle services.

Communication

While some customers experienced good communication, others reported issues with lack of updates and clarity regarding service timelines.

Pricing Concerns

A number of reviews mentioned high prices and upselling practices, with some customers feeling they were charged excessively for services.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction and loyalty, while others reported negative experiences and dissatisfaction with service quality.
  • BY
    Brad Yates
    Nov 7, 2025
    2.0
    Waited 30 minutes later than my appointment, then the instructions I gave were not followed so I ended up waiting 3 hours for 4 tires.
  • MS
    Melinda Stein
    Oct 26, 2025
    5.0
    Went in to get oil change. Ryan found some other things wrong, he called and explained everything that needed to be done. My sister and I have used Dobbs for years and have never been disappointed. As women I have never been made to feel ignorant, have been treated with respect. My car is over 20 years old and still runs!
  • BE
    Bryan Evans
    Oct 17, 2025
    5.0
    Worked with Ryan over the phone who helped me set up an appointment; set great time and price expectations, and had my car to me, prior to time expected. Drake was super helpful as well. Replaced my starter on an older Acura. Thank you very much!
  • MW
    Maggie Wright
    Oct 15, 2025
    5.0
    Dropped vehicle off for diagnostics in the morning and was advised that it should not be driven and the part had to be ordered for repair. They made sure to place the order for the part to be delivered the next day. I was called before 10AM the next day as services were complete. Vehicle repaired, codes cleared, reasonable price, great customer service, and great turn around time!
  • JT
    Jeremy Tevebaugh
    Oct 14, 2025
    1.0
    Totally negative. Blew a tire on my dually. Dobbs in Shiloh installed 4 new rears. Didn’t install extensions for valves as requested . Only put 55 lbs of air where sticker says 80psi on 12000 lb truck. Couple weeks later I get front tires replaced in Collinsville, they also did oil change then forgot to put sticker in windshield. Take back just last Saturday at 7 am to Collinsville to have tires finally fixed so I can check my own air pressure and they failed to complete simple procedure after nearly 3 hours. Never again will I do any business with dobbs and been telling all who will listen to avoid them

Frequently Asked Questions About DOBBS TIRE AND AUTO CTR

Where is Dobbs Tire & Auto Centers located?

Dobbs Tire & Auto Centers is located at 1180 Collinsville Crossing Blvd, Collinsville, IL 62234, USA.

What are the operating hours for Dobbs Tire & Auto Centers on weekdays?

Dobbs Tire & Auto Centers is open from 7:00 AM to 6:00 PM, Monday through Friday.