SP+ Parking

3.3
11 reviews

About

Parking GarageElectric Vehicle Charging Station
SP+ Parking in Chicago, IL, located in the vibrant 60605 area, offers convenient parking solutions near Grant Park, Chicago Hilton Towers, Museum Campus, and Soldier Field. Our parking garage is ADA accessible and equipped with EV charging stations for added convenience. Trust SP+ Parking for secure and efficient parking services in the heart of Chicago.

Details

  • Wheelchair accessible entranceAvailable

Location

SP+ Parking
11 E 9th Street, Chicago, IL
60605, United States

Hours

Reviews

3.3
11 reviews
5 stars
5
4 stars
1
3 stars
1
2 stars
0
1 star
4
  • MP
    Marina Pollak
    Oct 4, 2023
    1.0
    This SP TRASH, keep selling parking while parking is full!!! No even help button there, worst part company in Chicago.
  • IB
    Igor Bergman
    Mar 9, 2023
    5.0
    Very narrow passages. Please, put better exit signs. Otherwise ok
  • AG
    Angel Gonzalez
    Jan 4, 2022
    1.0
    On Saturday I used that parking lot and the machine did not give me a ticket and when I left the one that attended me charged me 100 for an hour that I was there bad service😔
  • SI
    Sami Ismat
    Oct 4, 2019
    1.0
    Worst customer service and garage. I booked through spothero starting at 9 am and reached at 8:59. There machine welcomed me saying ā€œwelcome spothero parkerā€ when I wanted to get out the machine asked me to pay even though I already paid through spothero. She said I must pay because I entered earlier than my booking by 1 minute and refused to open the gate unless I paid or admit that this is their mistake because their own machine should not say ā€œwelcome spothero parkerā€ when I arrived in the morning a minute early. I had to pay twice. Whenever I had a problem at any other garage the employee would check my spothero reference number and let me out when it’s their mahcine’s fault for whatever reason. This rude employee refused to even take the reference and was adamant that I pay. I have no words to describe how bad this experience was. Respectable garages usually have a 10-15 minute window if u arrive early or after you stamp your ticket at their machine to get out so they don’t charge u besides what you pay. Not per 30 seconds or minute this is an absolutely ridiculous. At the end I got my refund and the manager Abbas was helpful and proactive. Although it is not in his hands to fix the system and the refund had to be approved by upper management not by him. I appreciate that they refunded me at the end but it is an very unpleasant experience for customers to go through all these steps including sending emails and calling the manager and taking photos of receipts in order to appeal. Seems like a lot of labour on the customer part and it would be a lot better if this upper management finds a better solution so these disputes don’t occur.

Frequently Asked Questions About SP+ Parking

Where is SP+ Parking located in Chicago?

SP+ Parking is located at 11 E 9th Street, Chicago, IL 60605 in the vibrant 60605 area of Chicago.

What are the operating hours of SP+ Parking?

SP+ Parking is open 24 hours a day, 7 days a week, including weekends and holidays.