SP+ Parking

Reviews

• KR

  Kylee Rader

  Sep 17, 2024
  1.0
  I had an inappropriate encounter with staff, and there needs to be training on how to treat people with disabilities. We park here about once a week because we need to receive medical treatment in the building. There are three accessible parking spots. The accessible curb to enter and exit the parking area is where two lanes of traffic meet. Two of the three accessible spots allow for accessible passenger loading and unloading. I had to park in a spot that did NOT have accessible passenger loading and unloading. This meant I had to quickly pull up to the handicap ramp and load the wheelchair in. I waited until there were no cars, and I was as fast as possible, but the parking staff decided that yelling at me to move was the best way to handle the situation instead of offering help. They watched me load a heavy wheelchair and person into my car while yelling. I explained that I would have loved to park in a better spot, but the other spots with loading were taken. I would greatly appreciate hearing from a supervisor or manager. I hope there are security cameras that recorded how the staff behaved and showed how quickly I worked to get out of the situation. Absolutely abhorrent behavior. Time and date of incident: 9/16/2024 at around 5:40 pm.
• RR

  Ronny

  Sep 8, 2024
  3.0
  Overpriced parking garage
• AJ

  Allison J

  May 5, 2022
  5.0
  After a snafu with my parking fee, I had a conversation with Bernard Smith, the Facility Manager and he couldn't have been more courteous and respectful. He didn't hesitate to take care of the issue and was completely professional. Wish more people treated their customers the way Bernard treated me the day I visited this garage.
• ND

  Nick Davis

  Dec 22, 2021
  1.0
  $18 for 7 minutes of parking. Lots a few blocks away have much cheaper parking.

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