Metropolis, located in Chicago, IL 60605, offers convenient parking solutions in the heart of the city. With its secure parking garage facilities, Metropolis ensures a hassle-free experience for customers looking for reliable parking options. Whether you are a visitor or a resident in Chicago, Metropolis provides a trusted destination to park your vehicle while enjoying all that the bustling city has to offer.
I park here every once in a while. I stayed where I was for 2 days, came out to leave and my VAN was gone and towed. The sign says that I can pay when I leave, I came to pay but no vehicle. She says on the phone that I have to pay before parking, but that's not what the sign says. Then tells me to almost 700$ to get it back.
GY
Gaolee Yang
Aug 10, 2025
1.0
If I could rate it a 0 star, I would. Every time I came to chicago for Kpop NARA, I park here all the time and did not pay so much. But today, I didn't know and parked there and scanned the QR code. I did not know that the minimum was 12 hour stay and it's priced around $31. I only parked there for Kpop NARA and was there for 20 minutes. Called customer service and they said that once you start it, there is no cancelation and they said that the price and time is set by the garage owner. Would NOT recommend to park here if youre here to shop at Kpop NARA. NO where does it say a minimum of 12 hours. I should be only be paying around $13 but no, I paid $31.
TJ
Tejoon Jung
Aug 9, 2025
1.0
Metropolis parking and A-1 City Wide Towing service has a deal where they tow a car as soon as the time expires. And the app does not allow to extend your parking time remotely. Be aware and avoid.
MR
Marwa Rezk
Jul 9, 2025
1.0
They will tow your vehicle if you are late. Do not park there
BA
Bilal ABSN
Jul 3, 2025
1.0
Dangerous place to park. Lack of security and risk of vehicle being broken into/stolen.
Metropolis is located at 835 S Wabash, Chicago, IL 60605.
What are the operating hours of Metropolis parking garage?
Metropolis is open 24 hours a day, seven days a week.
What payment options does Metropolis accept?
Metropolis accepts American Express, MasterCard, and Visa for payment.
How can I contact customer service for Metropolis parking?
You can contact customer service by emailing customercare@spplus.com or calling +1 312-583-9951.
Does Metropolis offer online parking reservations?
Yes, you can make online reservations at https://www.spplus.com/parking-com/.
Is there a mobile app available for Metropolis parking?
Yes, the parking.com app is available on Android and iOS devices for convenient parking management.
What nearby dining options are available near Metropolis?
Burger Alley Chicago and Teriyaki Madness are nearby restaurants where customers can enjoy meals before or after parking at Metropolis.
What nearby landmarks can I visit around Metropolis parking garage?
You can visit THE MOON and The Flats, both notable landmarks close to Metropolis parking garage.
Are there other parking options near Metropolis?
Yes, nearby parking options include SP+ Parking and 910 S Michigan Garage for alternative or additional parking needs.
How does Metropolis parking serve visitors attending local attractions?
Metropolis provides secure, reliable parking close to popular Chicago attractions and dining, making it convenient for visitors to explore the city without parking hassles.