Perfect Touch AutoRepair provides computerized diagnostic services, engine repairs, brake services, suspension and steering services, and more to the Champaign, IL area.
Ricky and his team received high praise for their friendly, helpful, and professional service, with many customers noting their willingness to go above and beyond.
Quality of Work
The majority of reviews highlighted the thoroughness and effectiveness of the repairs, with many customers expressing satisfaction with the quality of work done on their vehicles.
Pricing
Customers frequently mentioned the reasonable and competitive pricing for services, often noting that they received good value for the repairs performed.
Communication
Many reviews emphasized the excellent communication from Ricky and his team, including timely updates on repairs and transparent explanations of issues and costs.
Trustworthiness
Numerous customers expressed trust in Ricky and his team, appreciating their honesty and integrity in diagnosing and addressing vehicle issues.
AT
Amanee Teague
Nov 11, 2025
5.0
Very great service and nice & helpful staff. Quick service & straight to the point.
SS
Samuel Sampson
Nov 5, 2025
5.0
Every time I’ve taken my Explorer to Ricky and he’s team the work and experience has been top-tier, they have literally saved me hundreds of dollars. I searched around a lot after my rack and pinion went out, perfect touch was by far the best deal. I won’t take my car anywhere else.
FC
F C
Nov 5, 2025
5.0
Ricky has been on a taking care of me for two years now. Has tore apart my motor and took the time to make sure it has been right since.
TT
tbowexx1
Oct 21, 2025
1.0
Not skilled at assessing and problem solving. On several occasions occasions had to return two cars for work that should have been completed at initial repair. Currently filing a report with Better Business Bureau. Will be extended my complaint lawfully.
KC
Kelly Cannon
Oct 2, 2025
5.0
Can't say enough good things about Ricky and the service at Perfect Touch Auto! I have had 3 vehicle issues with my car since moving to the area, 2 minor and 1 major. For the 2 minor repairs, Ricky and the team handled the issue quickly and cheaply. As someone who does not know anything about cars, Ricky was able to walk me through what was happening, what was needed to fix it and a very quick timeframe. Based on this first minor issue, I happily went back to Perfect Touch for a bigger issue I was having. There was an issue with my cars electric system that caused all sorts of issues. The team did not know what it was at first, but worked to figure it out. While it wasn't a quick fix, they gave me a workaround to keep my car moving safely until they knew exactly what was needed and how to fix it. They also offered me drop offs and pick ups until my car was fixed. It was an incredibly complicated issue and Ricky and the team handled everything, including working with Honda to solve it. The work was extensive, and yet Ricky charged a very reasonable rate for all of the work. Their communication through the whole process was top tier as well. I recently again just happened upon a minor issue. Perfect Touch took a look at my car quickly, and fixed the problem in 20 minutes, so I didn't even have to leave my car and pick it up later. I will continue to reccommend Perfect Touch to anyone who asks for a reference for mechanic. I'm so grateful to have found this shop and trust the work I'm getting done is necessary and reasonably priced. If you need work done on your car, please check out Perfect Touch, you won't regret it!
Frequently Asked Questions About Perfect Touch Auto Repair
What services does Perfect Touch Auto Repair offer?
Perfect Touch Auto Repair offers computerized diagnostic services, engine repairs, brake services, suspension and steering services, and more.
Where is Perfect Touch Auto Repair located?
Perfect Touch Auto Repair is located at 2602 N Mattis Ave, Champaign, IL 61822, USA.
What are the hours of operation for Perfect Touch Auto Repair?
Perfect Touch Auto Repair is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact Perfect Touch Auto Repair to schedule a service?
You can contact Perfect Touch Auto Repair by phone at +1 217-419-2998 or by email at ptr.request@gmail.com. Online scheduling is also available via their website.
Does Perfect Touch Auto Repair have an online booking system?
Yes, Perfect Touch Auto Repair offers online scheduling through their reservation URL for customer convenience.
What categories of automotive services are provided by Perfect Touch Auto Repair?
Perfect Touch Auto Repair specializes in auto repair, brake services, and alternator repair.
What are some nearby businesses to Perfect Touch Auto Repair that customers might find useful?
Nearby businesses include Omni Home Comfort (home services), Crossroads Contractor Supply (hardware and building supplies), and William Abel insurance agency.
Are there automotive-related services near Perfect Touch Auto Repair for additional car needs?
Yes, nearby automotive-related services include Interstate All Battery Center, Greg's Truck & Auto Repair, and Fifth Dimension Collision Repair for batteries, repairs, and collision services respectively.
Where can customers get their vehicles detailed close to Perfect Touch Auto Repair?
Auto Club Detailing is a nearby business that provides car wash and auto detailing services close to Perfect Touch Auto Repair.
If customers need to rent trucks or automotive equipment near Perfect Touch Auto Repair, what options are available?
Customers can access truck rentals and automotive equipment at U-Haul Neighborhood Dealer and Rental City Inc, both located nearby.