Business Details
About
Auto Repair ShopBrake ShopAlternator Repair
Perfect Touch AutoRepair provides computerized diagnostic services, engine repairs, brake services, suspension and steering services, and more to the Champaign, IL area.
Location
Hours
Reviews
4.8
206 reviews
5 stars
192
4 stars3
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ricky and his team are frequently praised for their excellent customer service, being described as friendly, professional, and attentive to customer needs.
Quality of Work
Many customers report high satisfaction with the quality of repairs, noting that issues are diagnosed accurately and resolved effectively.
Pricing
The shop is often recognized for offering reasonable and competitive pricing, with several customers mentioning they saved money compared to other shops.
Communication
Customers appreciate the clear communication regarding repairs, costs, and follow-ups, which enhances their overall experience.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding service quality and communication, indicating inconsistency in performance.
- JLJoshua LeeDec 26, 20255.0My alternator went out on the way to a job site, 2 hours from home. They got me in and repaired my car that day, then messaged me about a week later to check in and make sure everything was still going okay.
- SDSeth DossDec 17, 20255.0Ricky is fantastic! I was moving from Ohio to Wisconsin, and on move day my water pump went out. One of the most stressful days I’ve ever experienced. Car was towed to Ricky, and within a week he had the parts in and did the install. He made the very stressful experience a lot less stressful. If you’re near by and need any repairs, I highly recommend.
- ATAmanee TeagueNov 11, 20255.0Very great service and nice & helpful staff. Quick service & straight to the point.
- SSSamuel SampsonNov 5, 20255.0Every time I’ve taken my Explorer to Ricky and he’s team the work and experience has been top-tier, they have literally saved me hundreds of dollars. I searched around a lot after my rack and pinion went out, perfect touch was by far the best deal. I won’t take my car anywhere else.
- FCF CNov 5, 20255.0Ricky has been on a taking care of me for two years now. Has tore apart my motor and took the time to make sure it has been right since.
Frequently Asked Questions About Perfect Touch Auto Repair
What services does Perfect Touch Auto Repair offer?
Perfect Touch Auto Repair offers computerized diagnostic services, engine repairs, brake services, suspension and steering services, and more.
Where is Perfect Touch Auto Repair located?
Perfect Touch Auto Repair is located at 2602 N Mattis Ave, Champaign, IL 61822, USA.
What are the hours of operation for Perfect Touch Auto Repair?
Perfect Touch Auto Repair is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact Perfect Touch Auto Repair to schedule a service?
You can contact Perfect Touch Auto Repair by phone at +1 217-419-2998 or by email at ptr.request@gmail.com. Online scheduling is also available via their website.
Does Perfect Touch Auto Repair have an online booking system?
Yes, Perfect Touch Auto Repair offers online scheduling through their reservation URL for customer convenience.
What categories of automotive services are provided by Perfect Touch Auto Repair?
Perfect Touch Auto Repair specializes in auto repair, brake services, and alternator repair.
What are some nearby businesses to Perfect Touch Auto Repair that customers might find useful?
Nearby businesses include Omni Home Comfort (home services), Crossroads Contractor Supply (hardware and building supplies), and William Abel insurance agency.
Are there automotive-related services near Perfect Touch Auto Repair for additional car needs?
Yes, nearby automotive-related services include Interstate All Battery Center, Greg's Truck & Auto Repair, and Fifth Dimension Collision Repair for batteries, repairs, and collision services respectively.
Where can customers get their vehicles detailed close to Perfect Touch Auto Repair?
Auto Club Detailing is a nearby business that provides car wash and auto detailing services close to Perfect Touch Auto Repair.
If customers need to rent trucks or automotive equipment near Perfect Touch Auto Repair, what options are available?
Customers can access truck rentals and automotive equipment at U-Haul Neighborhood Dealer and Rental City Inc, both located nearby.