Business Details
About
Towing Service StationTransmission ShopAlternator RepairAuto Air Conditioning ServiceBrake ShopEngine Rebuilding ServiceAuto Repair Shop
Tilford's Towing and Automotive Repair provides auto repair and 7 days/week towing services in the Boone, Winnebago, Ogle, and McHenry Counties, IL area.
Location
Hours
Reviews
4.9
1,295 reviews
5 stars
1,224
4 stars
40
3 stars7
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the drivers, highlighting their helpfulness and empathy during stressful situations.
Response Time
Numerous reviews noted the quick response times for towing services, with many drivers arriving within 30 minutes.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that charges were higher than expected or not transparent.
Towing Experience
Overall, customers reported positive experiences with the towing service, appreciating the efficiency and care taken with their vehicles.
Repair Services
While towing services received high marks, some customers had mixed experiences with repair services, citing issues with diagnostics and pricing.
- EHElyza Hoffman5 days ago5.0My tire popped on the interstate on my way from Iowa to O’Hare, and Tilfords was nothing short of a miracle. One of their guys, I think his name was Skylar, showed up in less than 10 minutes of us calling to tow my car. He was so sweet, cracked some jokes with me, and stayed until my Uber picked me up. While I was on my trip, Tilford’s dropped my car off at a tire place, got it changed, brought it back to their shop, and even had one of their guys drop my car off at the bus stop for me on a SUNDAY (that’s when my flight landed). Most places would just say they aren’t open until Monday and make it my problem. These guys are different. On top of this, they gave me an extraordinarily fair deal on the tow & new tire, despite giving me already outstanding service. 2 months later, Mike followed up and asked how my tire was working. How thoughtful. 5 stars and I recommend to everyone!
- RVRachel VonderheideSep 30, 20255.0Tilford’s was there for us in a pinch! Their service was above and beyond, and Hunter made the process easy. If you ever need a towing service, I would HIGHLY recommend Tilford’s!
- JRJenni RodriguezSep 26, 20255.0Fast Reliable Friendly
- TKTiffy KSep 24, 20255.0you guys rock!! kerry was such a gentleman! thank you so much for helping me when my tire popped on the side of the road.
- JGJames Jr. GantzenSep 7, 20251.0OMG, there are so many fake reviews here. This is a small shop in a small town. I’ve been here on more than one occasion. This establishment is usually closed, and if they’re open, customers are normally absent. I could only find one vehicle towing business in the busy city of Chicago with more reviews than this place. I actually took my car here once to get a quote on replacing my oil pan. The employee quoted me over $1200 due to 3 hours of projected labor. I had another shop quote me between $400-$500 for the same job. 3 hours labor to replace an oil pan located on the very bottom of the undercarriage? Just put the car up on a lift and the mechanic will have plenty of space. The employee fed me a bunch of bologna. He told me the 3 hours labor is warranted due to a lot of parts being in the way! I can’t help but wonder how this company could possibly afford to pay for so very many fake reviews? They are perhaps funded by AIL, a subsidiary of Globe Life.
Frequently Asked Questions About Tilford's Auto Repair and Towing
What services does Tilford's Auto Repair and Towing offer?
Tilford's provides auto repairs, vehicle towing including heavy duty and semi truck towing, accident recovery, preventive maintenance, and engine rebuilding services.
What are the operating hours of Tilford's Auto Repair and Towing?
Tilford's Auto Repair and Towing operates 24 hours a day, 7 days a week.
Where is Tilford's Auto Repair and Towing located?
It is located at 6276 Logan Ave., Belvidere, IL 61008, USA.
What payment options are accepted at Tilford's Auto Repair and Towing?
They accept cash, check, Discover, MasterCard, and Visa.
What brands of automotive products does Tilford's use or carry?
They use and carry brands including NAPA, O'Reilly Auto Parts, AutoZone, Valvoline Oil, Mobile One Oil, and Rotella Oil.
Does Tilford's offer any discounts on towing services?
Yes, customers can save nearly 50% off on towing when they have a repair service.
In which areas does Tilford's Auto Repair and Towing provide service?
They serve Boone, Winnebago, Ogle, McHenry counties and nearby cities like Rockford, Marengo, Cherry Valley, Lake Geneva, and more in IL and WI.
Are there nearby places I can visit before or after my service appointment at Tilford's?
Yes, nearby you can visit Zae’s Classic Chicago Hot Dogs and Polish for a meal or The Spa Shop for shopping and pool cleaning services.
Can I rent a truck near Tilford's Auto Repair and Towing?
Yes, the U-Haul Neighborhood Dealer and Penske Truck Rental are nearby for truck rental needs.
What other automotive related services are available near Tilford's?
Nearby automotive services include Marv’s Towing & Repair, JV Auto/Truck, Snap's Auto and Truck Repair, and Intoxalock Ignition Interlock.