Business Details
About
Car DealerUsed Car DealerAuto Parts StoreAuto Repair ShopUsed Truck DealerOil Change Service Station
Twin Falls Volkswagen is proud to put customer satisfaction at the center of everything we do. Part of how we do that is through the Goode Care Advantage -- a service-focused mindset and unique suite of benefits that you can't find anywhere else!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,075 reviews
5 stars
924
4 stars
63
3 stars
20
2 stars14
1 star
54
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales staff, particularly Brian Erke, for their professionalism, friendliness, and ability to make the car-buying process smooth and enjoyable.
Customer Service
Many reviews highlighted outstanding customer service across departments, with staff being described as attentive, caring, and willing to go above and beyond for customers.
Service Department
The service department received positive feedback for being efficient, timely, and providing clear communication regarding vehicle maintenance and repairs.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to specific sales tactics and communication issues, indicating inconsistency in customer interactions.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at the dealership, often mentioning their intention to return for future purchases or services.
- DFDan FarberNov 16, 20254.0Recently purchased a Corvette thru Brian Erke out of Juneau AK, There were some challenges along the way, but Brian made it right in the end. I would definitely work with him again. Sometimes hard to find integrity in sales people these days. Brian is at the top of my list. Nice job!
- BZBryan ZillaNov 7, 20251.0Purchased a suv and enjoyed it till one by one my alternator went bad then the battery ,I tried seeing if they would help me but I was told id have to buy it out of my pocket witch seems unfair due to me just purchasing the car ,unfortunately I had sold my car due to it having engine power issues and not being able to figure it out after spending tons of money on a battery and alternator and starter and still with the same problem and no help from the dealer….
- CHchris hurdOct 30, 20255.0Great, better than anticipated.
- JEJennifer EdwardsOct 11, 20255.0We just bought a 2025 Tiguan from Goode VW in Twin Falls. We had an amazing salesman, Brian Erke, who has gone above and beyond in making the buying process smooth and easy. I had to leave my car to have the windows tinted and some other things looked over and he sent me home in a loaner car. He also delivered the car while I was working 30 minutes away. He didn’t even need to do that, but definitely appreciates his customers! We will be repeat customers in the future!
- SFSonette FierroOct 10, 20255.0Rick M was so easy to work with. Super friendly and had a great attitude which put me at ease. Everything was done smoothly and fast.
Frequently Asked Questions About Twin Falls Volkswagen
What are the regular business hours for Twin Falls Volkswagen?
Twin Falls Volkswagen is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 7:00 PM. The dealership is closed on Sundays.
Where is Twin Falls Volkswagen located?
Twin Falls Volkswagen is located at 1534 Blue Lakes Blvd N., Twin Falls, ID 83301, United States.
What types of services does Twin Falls Volkswagen offer?
Twin Falls Volkswagen offers car sales, used car and truck sales, auto parts, auto repair, oil changes, and car wash services.
Does Twin Falls Volkswagen provide car repair and maintenance services?
Yes, Twin Falls Volkswagen offers auto repair, oil change services, and a car wash.
Can I shop for auto parts in-store at Twin Falls Volkswagen?
Yes, Twin Falls Volkswagen provides in-store shopping for auto parts.
What payment methods are accepted at Twin Falls Volkswagen?
Twin Falls Volkswagen accepts credit cards, debit cards, and checks as payment.
Is delivery offered by Twin Falls Volkswagen?
No, Twin Falls Volkswagen does not offer delivery services.
What nearby restaurants can I visit before or after visiting Twin Falls Volkswagen?
Nearby dining options include Perkins American Food Co., Perkins Restaurant & Bakery, Jack in the Box, Jakers Bar and Grill, Applebee's Grill + Bar, and KFC, providing a variety of American, fast food, and breakfast/brunch choices.
Are there hotels close to Twin Falls Volkswagen for out-of-town visitors?
Yes, nearby hotels include Holiday Inn Twin Falls, Shilo Inn Twin Falls Suites, Shilo Inn Twin Falls ID, and Motel 6, all conveniently located for visitors.
What other automotive dealers are near Twin Falls Volkswagen?
Nearby automotive dealers include Mazda USA, Con Paulos VW Mazda, and The Car Store, which offer additional car and truck sales and repair services.