27th St. Automotive - Eagle

Reviews

• MB

  Michael Bartnik

  Nov 14, 2025
  5.0
  Excellent service. Professional and friendly. Their diagnosis of my vehicle was very thorough. It included a printed copy of any issues (including photos) recommended repairs and an estimated repair cost. All for me to approve before any work started. This was awesome. I would highly recommend 27th Street Automotive for anyone needing auto repair or service. Great job.
• LA

  Lauren Archer

  Nov 10, 2025
  5.0
  Knowledgeable and friendly staff, great communication, helpful with advice & excellent mechanical work. We were sent here with high recommendations and I would send anyone here with the same regards!
• RH

  Randy Hickel

  Nov 7, 2025
  5.0
  I needed a 100K mile service on my 2020 Ram 1500 Laramie Longhorn and the service was completed with excellent communication. The truck is running great and ready for another 100K
• MS

  Mike Sage

  Nov 1, 2025
  5.0
  5 Star experience! Took our son’s 2015 Jeep into them that was experiencing a massive oil leak and overheating. They diagnosed it quickly and found the Jeep dealer in Pullman, Washington spilled oil on the top of the engine while serving it and also failed to reconnect the electric cooling fan on the radiator. Working perfectly now!
• DR

  Daniel Rohwedder

  Oct 9, 2025
  2.0
  I decided to take my car into 27th Eagle on the recommendation of a friend who had a great experience at 27th Boise, but I seemed to have the opposite experience. I appreciated the availability for shop time at this mechanic, I was able to book an appointment for the next day and immediately get my car inspected. As I was walking home, I received a call requesting approval for a ~$200 diagnostic, not unusual. A couple hours following I received a $5,000 quote for a transmission replacement, showing a transmission dipstick and some fluid, citing a "burnt smell" from the transmission fluid, which they reported as otherwise clean/recently serviced. They also indicated that my CV axles needed replacement, showing images of boots with leaking grease. There was no quote for the CV axle replacement, just the $5k for the transmission replacement. Two hours later I looked at the quote again and it silently doubled, now ~$10,000 for replacing my transmission. I checked this a few times, and until I received a call I was unsure what the charge would have been to replace the transmission in the car. The person I spoke to asked which quote I saw and I indicated I saw both, I am not sure if I had played along with the $10k quote if that's the price they would have charged me. My car is not worth $5,000 in perfect working condition, and no other options (transmission rebuild, even CV axle replacements) were presented to me. When I decided to pick my car up I was told "It's a matter of when, not if" for my transmission, which seemed like a pressuring tactic to get me to sign off on the transmission replacement. I took my car to a different mechanic who specializes in transmission work, and received a CV axle replacement and a transmission service (not replacement nor rebuild) which resolved my issue for ~$1,200. They indicated that it would be almost impossible to know if the transmission needed work unless it was serviced, since it's a closed system. This mechanic said the transmission fluid was dirty but not burnt, and it just needed a service combined with the CV axle replacement. I have noticed my issue was resolved with just a service and the CV axle replacement, which is not what my experience with 27th Eagle led me to believe. Maybe I caught them on an off day, but the doubled quote, near immediate quote for a brand new transmission, all combined with no quote for the CV axle replacement, makes me feel as though I didn't get the value of the $200 diagnostic fee. I also don't think 27th Eagle would refer alternative services that would be more cost effective at specialized shops, which to me seems like a key practice for a generalist mechanic. In this case, they could have mentioned that this transmission can be rebuilt, and that rebuild would be more cost effective than a brand new part. If you need work urgently completed and don't mind paying for new parts instead of repairs, 27th St. Eagle might be the option for you.

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