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Chevrolet DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerAuto MaintenanceAuto Parts & Accessories
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
Location
Hours
Reviews
4.5
1,872 reviews
5 stars
1,544
4 stars
96
3 stars
52
2 stars
33
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, highlighting exceptional service experiences.
Efficiency
Numerous reviews noted quick service times for both sales and maintenance, with many customers appreciating the fast turnaround for oil changes and repairs.
Sales Experience
Several customers reported positive experiences during the vehicle purchasing process, citing knowledgeable and non-pushy sales staff.
Trust Issues
A few customers expressed concerns about transparency and trust, mentioning instances of perceived overcharging and miscommunication regarding vehicle issues.
Overall Satisfaction
Overall, many customers expressed high satisfaction with their experiences at Shottenkirk Chevrolet, indicating a willingness to return and recommend the dealership.
- AVAmanda V3 days ago5.0My husband and I had a great experience at Shottenkirk Chevrolet Waukee. The team greeted us warmly and was personable. They didn’t make us feel embarrassed for our tight budget and helped us quickly. It was a comfortable experience and I would recommend them to anyone looking for a vehicle.
- SHSusan HalfertyNov 15, 20255.0I had been looking to buy a Ford Bronco. I checked several Ford dealers. Some returned my inquiry. One increased prices as I was discussing cars with the sales person. Shottenkirk, a Chevrolet dealer, had a lightly used Bronco at another location and drove it to Waukee. It was shiny and clean, pretty - and as described. The best part was the people. I was there for four hours due to title issues. I image other dealerships would have requested I fix the problem and then come back. These people found a way to get it corrected. I was offered food and drink. I had been using my car to clean out an apartment so it was full of stuff. My salesperson Tom transferred all the stuff to the new car. Even though the car was a Ford, Tom was extremely knowledgeable about it and helpful with the technology and car functions. He helped with connections, etc. The Finance Manager, Astrid, was great. She didn’t stop until she got several loan options. She too went above and beyond. And both Tom and Astrid were truly nice, customer centered people. I recommend Shottenkirk Waukee without reservation. And thank you Tom and Astrid for a great outcome.
- HWHannah WrayNov 7, 20255.0We had an amazing experience with our sales rep Tyler! Just a great and honest human. If he can make it happen... he will. After a terrible experience at another dealership last year, we were really nervous about buying a vehicle again. At that other place, we were fed so many lies with a smile. Tyler and Alen truly understood our concerns and never made us feel uncomfortable or defensive because of our past experience. They went above and beyond to earn our trust and prove themselves. We absolutely love our new vehicle and are so thankful for the honest, friendly service. Thanks, guys!
- EKEd KirkmanNov 5, 20255.0I unfortunately bought a 2022 ZR2 that had the dreaded 6.2 engine issue. The engine seized at 52k miles in the middle of nowhere. Brian and the service team went out of their way to take care of me. They provided me with a rental truck at their cost and replaced the engine. Fast forward a few months and I had a small exhaust leak. Same scenario, I was well taken care of at no cost to me. I can't recommend this dealership highly enough.
- KXKarrie XaisongkhamOct 29, 20255.0Terry at Shottenkirk Chevrolet is hands down one of the kindest, most genuine, and honest people I’ve encountered in a long time. His integrity and warmth made the entire experience feel effortless. He could’ve sold me a new Tahoe on trust alone, and I wouldn’t have blinked. Exceptional customer service, and an even better human. I’d return in a heartbeat just to work with Terry again!
Frequently Asked Questions About Shottenkirk Chevrolet Waukee
What types of vehicles does Shottenkirk Chevrolet Waukee offer?
Shottenkirk Chevrolet Waukee offers new and used Chevrolet cars, trucks, and SUVs including models like Tahoe, Equinox, Corvette, Silverado, Malibu, and Traverse.
Where is Shottenkirk Chevrolet Waukee located?
It is located at 755 W Hickman Rd, Waukee, IA 50263, United States.
What are the service hours at Shottenkirk Chevrolet Waukee?
The dealership is open Monday through Thursday from 9 AM to 8 PM, Friday and Saturday from 9 AM to 7 PM, and is closed on Sundays.
Is Shottenkirk Chevrolet Waukee a family-owned business?
Yes, it is a family-owned dealership committed to providing excellent customer service and a great buying experience.
What services does Shottenkirk Chevrolet Waukee provide besides vehicle sales?
They offer oil change services, car leasing, auto maintenance, auto parts and accessories, and they are also a used car and truck dealer.
How can I contact Shottenkirk Chevrolet Waukee?
You can call them at +1 515-344-4564 or visit their website at https://www.shottenkirkchevy.net/.
Are there places to eat near Shottenkirk Chevrolet Waukee?
Yes, nearby dining options include Pancheros Mexican Grill, El Guacamole Patio & Cantina, and Merll's Pub & Patio, which you can visit before or after your car service or visit.
Where can I get my car washed near Shottenkirk Chevrolet Waukee?
Mister Car Wash is located nearby, providing convenient auto wash services close to the dealership.
Are there any automotive repair shops near Shottenkirk Chevrolet Waukee?
Yes, Olson's Body and Paint and Firestone are nearby automotive repair shops available for bodywork or mechanical services.
What nearby amenities are useful for visitors to Shottenkirk Chevrolet Waukee?
Nearby amenities include gas stations like Maverik and Kum & Go, storage facilities like StorageMart, and services like the United States Postal Service, which can be convenient during your visit.