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Ed Morse Ford Muscatine, IA Ed Morse Automotive Group provides a wide variety of vehicles from multiple brands. Ed Morse Automotive Group consists of 44 locations that house 63 automotive franchises, 13 motorcycle franchises, and 12 other businesses. In addition to our inventories of new vehicles, Ed Morse Automotive Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Automotive Group locations also offers a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Automotive Group.
Customers praised the sales team for being helpful, friendly, and efficient throughout the vehicle purchasing process.
Service Quality
The service department received mixed reviews; while some customers appreciated the quick and friendly service, others reported issues with communication and follow-through.
Customer Support
Several customers expressed frustration with the lack of responsiveness from the service department, particularly regarding appointment management and follow-up.
Vehicle Condition
There were complaints about the condition of vehicles sold, with some customers reporting undisclosed issues shortly after purchase.
Overall Satisfaction
While many customers had positive experiences, a significant number expressed dissatisfaction with service delays and unfulfilled promises.
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TL
Nov 14, 2025
5.0
Highly recommend Ed Morse Ford for your future trade ins and purchases! Laken took the time to help me choose the right vehicle to suit my needs and handled all of the details beautifully. The process was great right from the beginning to the delivery of my new vehicle. A very customer focused service oriented dealership that has earned my business both now and for future car purchases.
JS
John Snyder
Oct 12, 2025
5.0
Shane did an excellent job getting me into a vehicle. From the moment I walked in to the time I left he had everything under control, communication was on point, and he went above and beyond making it just a pleasant experience. I had been to another dealership that just made you feel like they were playing games and test drove five vehicles that were all junk. At Ed Morse I just had to show up and they took care of the rest. Great experience. Thanks Shane!
ML
Mark Luther
Oct 3, 2025
5.0
I had an outstanding experience purchasing my 2025 Ford Bronco Raptor at Ed Morse Ford Muscatine—shoutout to Chase for making the entire process incredibly seamless from start to finish! He walked me through every detail with patience and expertise, ensuring I felt confident and excited about my new ride without any of the usual hassles.
A huge thanks also to Chad in finance for his lightning-fast turnaround on the e-documents. He got everything ready for digital signing in record time, so I could hop in for a 4-hour drive to drop off my trade-in and drive home with the paperwork already squared away. No delays, no stress—just pure efficiency.
If you're in the market for a new car, this team will treat you right. Highly recommend!
JA
Jeff Alger
Sep 8, 2025
5.0
The sales team is great. Prices were great too.
AE
Amanda Ellis
Aug 16, 2025
5.0
Everyone I met here was so helpful and nice! I purchased my new vehicle quickly and a very smooth process
Frequently Asked Questions About Ed Morse Ford Muscatine
What types of vehicles does Ed Morse Ford Muscatine offer?
Ed Morse Ford Muscatine offers a wide variety of new and pre-owned vehicles from multiple brands, including various makes and models.
What are the operating hours of Ed Morse Ford Muscatine?
The dealership is open Monday 8:00 AM to 8:00 PM, Tuesday to Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and is closed on Sunday.
Does Ed Morse Ford Muscatine offer vehicle service and maintenance?
Yes, Ed Morse Ford Muscatine has a service center that provides automotive maintenance and repair services to keep your car in optimal condition.
Are appointments required for service or sales at Ed Morse Ford Muscatine?
No, appointments are not required for services or sales at Ed Morse Ford Muscatine.
What payment methods does Ed Morse Ford Muscatine accept?
They accept debit cards, credit cards, and mobile NFC payments.
Is Ed Morse Ford Muscatine accessible for people with disabilities?
Yes, the dealership has wheelchair accessible entrances, seating, and restrooms for customers with disabilities.
Does the dealership offer vehicle parts ordering online?
Yes, customers can order vehicle parts online through their dedicated order parts website.
Can I schedule a test drive online at Ed Morse Ford Muscatine?
Yes, you can schedule a test drive using their online reservation system on their website.
What nearby automotive dealerships can I visit around Ed Morse Ford Muscatine?
Nearby automotive dealerships include Krieger Motor Company, Krieger Ford Lincoln, and Shane Stoltz at Ed Morse Auto Group, providing additional options for customers in the area.
Are there nearby hotels for visitors coming to Ed Morse Ford Muscatine from out of town?
Yes, nearby hotels include AmericInn, AmericInn by Wyndham Muscatine, and Hampton Inn by Hilton Muscatine for convenient accommodation.
What are some nearby dining options around Ed Morse Ford Muscatine?
Nearby dining options include Culver's, Muscatine Maid-Rite, and Casey's General Store, great for meals before or after your visit to the dealership.