Business Details
About
Car WashClub Car Wash
Providing the best car wash service in the Central United States, Club Car Wash offers a full menu of wash options for a variety of customers. Our menu of washes includes the Rookie Wash, VIP Wash, Elite Wash and the MVP Wash. Club Car Wash also offers each of these washes in a comprehensive list of monthly packages. These packages vary in price, allowing the customer to save monthly through membership.
About Club Car Wash
Founded as Tiger Express Car Wash in 2006, the company rebranded to Club Car Wash in 2019. Currently operating more than 120+ locations in Missouri, Kansas, Illinois, Iowa, Nebraska, Arkansas, Oklahoma, Texas, and Wisconsin; Club Car Wash is one of the largest and fastest growing express car wash companies in the Central United States. Club Car Wash has plans to scale rapidly into Kentucky, Tennessee, and Colorado through acquisitions and new developments.
Location
Hours
Reviews
3.9
322 reviews
5 stars
195
4 stars
38
3 stars
17
2 stars
18
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers reported poor customer service experiences, including rude staff and unhelpful responses to complaints.
Membership Issues
Many customers expressed frustration with the membership cancellation process, citing difficulties in stopping charges and lack of support from customer service.
Wash Quality
While some customers praised the cleanliness of their vehicles post-wash, others reported dissatisfaction with the wash quality, including streaks and incomplete cleaning.
Pricing Concerns
Several reviews mentioned that the pricing is perceived as high, with some customers feeling pressured to tip or sign up for memberships they do not want.
Staff Performance
Feedback on staff performance was mixed; while some praised the hardworking and friendly staff, others noted issues with staff attitudes and efficiency.
- YYYagoubDec 30, 20251.0Rude customer support they offer 20 dollars a month for unlimited washed one time I got offered something similar 5 washer for 20 but was charged 120 called customer support said what I’m saying doesn’t even make sense and no refund wouldn’t recommend wasting money here if they can’t even have proper customer service !
- SASarah ArnoneDec 12, 20252.0This place is always ok. It’s certainly convenient, but like others have said, the membership and tip-pushing is a turn off, and it’s generally overpriced. The wash has always been mostly fine, but getting in the car wash is always way more difficult than it needs to be. Today, one of the workers got impatient with me as I was stopped trying to put a couple bucks on their tip box (there was no one behind me). Then, they both proceed to stand directly in front of the car, while spraying down the windshield, and expecting me to read their hand signals to move forward. The other employee was clearly annoyed that I wasn’t pulling forward fast enough? straight enough? and just started yelling “no!” I finally had to roll down my window to shout back that I couldn’t see them or where I was going when they are spraying water directly at the windshield. This is the only place where this consistently happens. I’m always just kind of amazed that you could work at a car wash and not figure those logistics out after one shift.
- AHArnie HartDec 4, 20255.0Never thought I'd like a touch car wash, but my pressure washer salesman recommended Club to me. Now I never wash my cars myself
- ZNzig nintynineNov 7, 20251.0I had been going to this car wash for a few months with no problems and the car wash ripped my door handle because it's oem but was replaced they refuse to replace it and says they don't know if it was installed properly I had it done by a mechanic and i told them that they still refuse to fix it they didn't even offer me anything for it happening and didnt even deny it was their fault
- KKKevinOct 11, 20255.0stop trying to sell me a membership
Frequently Asked Questions About Club Car Wash
What is the Unlimited Club?
Our Unlimited Club allows customers to purchase a membership to Club Car Wash! With the Unlimited Club Membership you can:
Wash your vehicle as often as you’d like
Use of our Fast Pass and Non-Member lanes
Wash at any Club Car Wash location
One easy monthly payment
Free scented air freshers
Free towel
Free vacuums
Is the membership month to month?
Yes, no contract. Stay as long as you would like.
Is the membership per vehicle?
Yes. Each vehicle will have its own membership.
Can I cancel my membership?
Yes. You are able to cancel your membership by calling our home office, visiting our website or from our Club Car Wash app that can be found in the app store.
What is the Unlimited Club membership at Club Car Wash?
The Unlimited Club is a membership that allows customers to wash their vehicle as often as they like, use Fast Pass and Non-Member lanes, wash at any Club Car Wash location, and enjoy perks like free scented air fresheners, towels, and vacuums with one easy monthly payment.
Is the Club Car Wash membership month-to-month or contract-based?
The membership is month-to-month with no contract, so you can stay as long as you like.
Does each vehicle require its own Club Car Wash membership?
Yes, each vehicle must have its own membership to use the services.
How can I cancel my Club Car Wash membership?
You can cancel by calling the home office, visiting the website, or using the Club Car Wash app available in the app store.
What are the operating hours of the Club Car Wash in Iowa City, IA?
The car wash is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 7:00 PM.
What payment options does Club Car Wash accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What types of vehicle washes are offered at Club Car Wash?
They offer a full menu including Rookie Wash, VIP Wash, Elite Wash, and MVP Wash with various monthly packages.
What nearby dining options are available near Club Car Wash in Iowa City?
Nearby restaurants include Midtown Family Restaurants, Panda Express, Iowa City DQ, and Dairy Queen where customers can grab a meal before or after their car wash.
Are there any nearby retail stores for shopping after visiting Club Car Wash?
Yes, Walmart and Walmart Iowa City are nearby where customers can shop or use services like Pharmacy, Photo Center, and Vision & Glasses.
What nearby services can help with car or home needs near Club Car Wash?
Nearby services include automotive from Carousel Nissan, insurance from Omni Insurance, and key services from Minute Key locksmiths.