Thomas Trailers and Equipment

4.8
164 reviews
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Business Details

5636 NE 14th St, Des Moines, IA
50313, United States
(515) 585-6007
https://www.thomasamerican.com/
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About

Trailer Dealer
Thomas Trailers and Equipment is your preferred source of new and used trailer sales, service and parts for clients in the greater Polk County, IA area.

Location

Thomas Trailers and Equipment
5636 NE 14th St, Des Moines, IA
50313, United States

Hours

Reviews

4.8
164 reviews
5 stars
152
4 stars
6
3 stars
1
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Luke's exceptional service.

Efficiency

Many reviews noted quick and efficient service, with customers appreciating the fast turnaround times for purchases and repairs.

Product Quality

Customers expressed satisfaction with the quality of the trailers purchased, often mentioning reliability and good pricing.

Communication

While most feedback was positive regarding communication, a few customers reported issues with follow-up and responsiveness, particularly regarding warranty claims.

Repeat Business

Numerous customers mentioned being repeat buyers, indicating a strong level of trust and satisfaction with the business.
  • RK
    Randall Keen
    Oct 15, 2025
    5.0
    I bought a used trailer from Thomas bus sales and had some issues with the wiring. Luke went out of his way to help me get the problem resolved. Big thank you Luke and Thomas bus sales for helping me get my business back on the road!!
  • JP
    jason pink
    Oct 11, 2025
    5.0
    Looked at trailers Thursday,called Friday morning to reserve the trailer I wanted ,picked it up today it was ready to roll .in and out in 15 minutes.just the way I like to do business!!! Thanks Luke ,I will enjoy my my new trailer✔️💯👍👍
  • AB
    Amanda Buenemann
    Oct 7, 2025
    5.0
    I just got a new dump trailer today. Previously bought 23 Aluma Tilt trailer. They made it easy, and had everything ready to go for a quick in and out purchase. Very responsive and friendly customer service. Highly recommended!
  • JJ
    Jeremy
    Aug 27, 2025
    5.0
    So I did a funny thing trailer brackets from this company I took them home and could not find them no more so I drove all the way back to Des Moines 2 and a half hours to get two more brackets what amazing people that work there I would definitely recommend this place to other people just amazing people and such good service thank you Thomas
  • CO
    Charlie Overton
    Aug 13, 2025
    5.0
    As a repeat customer it's always a great experience when we show up, whether it is buying a new trailer or getting one worked on! The team is super knowledgeable team and extremely reliable!
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Frequently Asked Questions About Thomas Trailers and Equipment

What types of trailers does Thomas Trailer and Equipment sell?

We sell both new and used trailers from brands like Midsota, Diamond C, Big Tex, Big Horn, Aluma, Sure Trac, Xpress by Alcom, and Pace American.

What are the regular business hours for Thomas Trailer and Equipment?

Our regular hours are Monday through Friday from 8:00 AM to 5:00 PM. We are closed on Sundays and Saturdays except by appointment on Saturday mornings for Parts & Service.