Business Details
About
Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.
Location
Hours
Reviews
4.7
436 reviews
5 stars
371
4 stars
39
3 stars
7
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the fast, efficient, and professional service, with many noting the staff's friendliness and willingness to help.
Customer Experience
While many reviews highlighted excellent customer service, there were notable complaints about rude interactions, particularly from front desk staff.
Accountability Issues
Some customers expressed dissatisfaction with the handling of service-related issues, particularly regarding oil leaks and lack of accountability for mistakes.
Value for Money
Many customers felt they received good value for their money, appreciating the reasonable prices and quality of service.
Consistency
The quality of service appeared inconsistent between locations, with some customers reporting excellent experiences at one location and poor experiences at another.
- SMSamantha MarshJan 2, 20261.0It says online opens at 8 am m-f. Well I sat here for an hour since 730am. Still no one here and not answering phone. At this point I feel like me and the 5 people sitting here for no reason should get free oil changes. This is ridiculous.
- MAmich alerDec 25, 20255.0I appreciate the prompt service.
- JJJeffOct 14, 20255.0ALL GOOD HERE
- CKCaralyne KlahnOct 7, 20251.0I’ve taken my car to Grease Monkey on broadway for years to get my oil changed, idk why don’t ask me. Anyway, every single time they say the check my fluids blah blah blah and I know they dont because my transmission fluid dont even have a dipstick and they dont use a lift. Long story short, I brought my car somewhere else today for my oil change and they ACTUALLY checked my fluids and my transmission fluid looks like chocolate milk and my transmission is about done for 🙃🙃 I still owe so much money on this car I could puke.
- JKJamey KirkSep 13, 20255.0Makes everything easy and fast thank you
Frequently Asked Questions About Grease Monkey
What services does Grease Monkey at 2720 West Broadway provide?
Grease Monkey offers oil changes and various vehicle maintenance services to keep your car running smoothly.
What are the operating hours of Grease Monkey in Council Bluffs, IA?
Grease Monkey is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
Where is Grease Monkey located in Council Bluffs?
The Grease Monkey location is at 2720 West Broadway, Council Bluffs, IA 51501.
How can I contact Grease Monkey at the West Broadway location?
You can reach Grease Monkey by phone at +1 712-325-1440.
Does Grease Monkey have an online presence?
Yes, you can visit their website at https://www.greasemonkey.com/locations/ia/council-bluffs/2720-west-broadway or check their Facebook page.
What categories best describe Grease Monkey's business?
Grease Monkey is categorized as an oil change service station and an auto repair shop.
What nearby parks can I visit before or after my appointment at Grease Monkey?
You can visit Tom Hanafan River's Edge Park or Trolley Park, both nearby, for some relaxation or outdoor activity.
Are there dining options near Grease Monkey at 2720 West Broadway?
Yes, nearby dining options include Juventino's Authentic Mexican Food, Taco Bell, KFC, and Jonesy's Corner, which offers American and Mexican cuisine and a sports bar atmosphere.
Where can I find automotive parts and related services near Grease Monkey?
Nearby automotive parts stores include Advance Auto Parts, Napa Auto Parts, and O'Reilly Auto Parts. There is also Brakes Plus for automotive repair and oil changes.
What other local services are close to Grease Monkey that might be useful?
Close to Grease Monkey, you can find UPS Access Point for shipping, American National Bank for financial services, and The Broadway Barber for grooming needs.