Business Details
About
Car WashAuto Detailing Service
Get a cleaner clean at Shine Shop Carwash by Rocket Carwash, where we use the best-in-class cleaning materials, systems, and more! The more you clean the more you save with our Unlimited Membership plans. One monthly cost, unlimited washes. Visit your local Shine Shop Carwash today for a quick, quality clean every time!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
553 reviews
5 stars
372
4 stars
40
3 stars
14
2 stars
17
1 star
110
What are people saying?
AI-generated from recent customer reviews
Sales Pressure
Numerous customers expressed frustration over aggressive upselling tactics for memberships, often feeling pressured despite declining multiple times.
Service Quality
While some customers praised the quality of the car wash and detailing products, others reported dissatisfaction with the cleanliness and effectiveness of the wash.
Customer Service
Feedback on staff interactions was mixed; while some praised helpful and friendly service, many noted negative experiences with pushy sales tactics.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, feeling that single wash prices were too high compared to competitors.
Membership Experience
Some customers found value in the membership options, appreciating the convenience and amenities, while others had issues with billing and service after signing up.
- AMAmy MilesDec 25, 20251.0I was upsold a membership my first time going. I wanted to try it out first, but each time I said I wanted just a single wash, I was offered a better deal. When I got out at the store I noticed the back of the car...bummer. Now I have to go through the hassle of canceling, which they do make more difficult. I was told I can "manage" my membership online when I specifically asked about the term and canceling. I again asked about cancelation and they reiterated I can "manage" my membership online. After asking a third time I was told I would have to call if I ever needed to cancel. I hope its not difficult.
- WDWouter DaemenDec 22, 20251.0This is what a $22 car wash gets you at Shine Shop. They need somebody doing pre-washes by hand at the beginning during the winter months or this happens.
- ERErik RDec 17, 20255.0Great place to wash your vehicle, had a special for 9.99 a month unlimited washes for two months. $20 for as many washes as possible, with free vacuums and detailing products. Regular price seems to be $38 a month for unlimited 2nd tier after the two month special. Still not a bad price if you plan to use it a few times a week. I normally wash my car at home with my own pressure washer and detailing products, but they have some good stuff here. Recommend trying it out.
- RMRiley MarvinDec 15, 20251.0Place has been overbilling my card for almost a year now. On-site staff can’t do anything about it and say to call membership services/corperate. I’ve called membership services 3+ times, each time I’m told someone is going to call me back, nobody has ever called me back….. DO NOT GET A MEMBERSHIP HERE!!!
- TSTom ScrogginsDec 12, 20255.0My car has never looked better. The membership makes it easy to get in and out. The detailing supplies are a great bonus to get my car clean inside and out.