Business Details
About
Oil Change Service Station
LOF Xpress™ is YOUR 10-minute, drive thru, no appointment, stay-in-car Oil Change.
Location
Hours
Reviews
4.7
2,961 reviews
5 stars
2,507
4 stars
220
3 stars
70
2 stars37
1 star
127
What are people saying?
AI-generated from recent customer reviews
Speed of Service
Customers consistently praised the quick and efficient service, often noting they were in and out in under 10 minutes.
Customer Service
The staff received high marks for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Value for Money
Many reviews mentioned fair pricing and the availability of coupons, contributing to a perception of good value.
Quality of Work
While most feedback was positive regarding service quality, there were a few concerns about mistakes made during service, such as overfilling oil.
Overall Experience
The majority of customers reported a positive overall experience, with many expressing a desire to return and recommend the service to others.
- RRRaerae1 day ago1.0Went there to get oil change and they up sold me a brake flush and a transmission flush.... about 6 months later my truck started acting up . Took it in to a shop and my transmission fluid was like mud and my brake fluid was black... so I spent $1200 on services they didnt even do and almost cost me a new transmission. Good place for a quick oil change but I will NEVER go back there for anything after this experience.
- JNJill Nelson4 days ago5.0I was returning customer and all my information came up on the screen when I checked in. While my oil was being changed, a service tech was talking with me about my vehicle, telling me important information. My oil was changed and I was driving away within 15 minutes. Fair price and great service.
- BCBrittany CarlsonNov 13, 20255.0I've gone through LOF several times and have had great interactions each time. There is often a coupon sent out (~monthly) or you can get an early bird discount during the first hours of the day. Once you've had your initial oil change, follow ups are simple because they have your information saved and pulled up quickly based on license plate.
- BBBrandon ByersNov 13, 20253.0It was a decent experience, but a bit over priced I think.. they were having issues with my oil cap and i don't know why, they didn't tell me anything, and they spilled oil.. plus it wasn't this much $ last time I came here I'm a frequent customer and service many of my vehicles here. They should have rewards members discounts or something.
- EMEmilee MillerOct 25, 20255.0i’m not good at these but i have to speak on my experience. the process was easy & took all of 10 minutes besides waiting of course. however, it wasn’t the oil change itself that i was blown away by. it was the kindness of a tech himself. This LOF has the kindest person working for them. my life has 180’d in the last few days & i am still just besides myself. unfortunately i felt like an idiot trying to pull my car on to the tracks & it was just small enough to push me over the edge, “i couldn’t even do this simple task right” & the embarrassment was just too much. i just started to bawl. Jose, offered me nothing but compassion as i’m sure put him in THE most awkward situation ever. random lady in her car just bawling at 8:30 in the morning on a saturday. at the end of the service he shared some very kind words with me. it was his small act of kindness & compassion that gave me an actual smile & a bit of hope, restored a bit of hope i have for the world that good people do exist & kindness is still alive. i hope the team here appreciates him & his character. i will spread the word of the kindness i’ve received here today, thank you LOF.
Frequently Asked Questions About LOF Xpress™ Oil Change – Ankeny
What type of service does LOF Xpress™ Oil Change – Ankeny provide?
LOF Xpress™ Oil Change – Ankeny offers a 10-minute, drive-thru, no appointment, stay-in-car oil change service.
Where is LOF Xpress™ Oil Change – Ankeny located?
It is located at 875 SE Oralabor Rd, Ankeny, IA 50021, USA.
What are the regular business hours for LOF Xpress™ Oil Change – Ankeny?
The service is open Monday to Friday from 6:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Do I need an appointment for an oil change at LOF Xpress™ Oil Change – Ankeny?
No appointment is needed; customers can simply drive through for their oil change.
What payment options are accepted at LOF Xpress™ Oil Change – Ankeny?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Are there any holiday hours or closures at LOF Xpress™ Oil Change – Ankeny?
They are closed on November 27 and December 25, open with reduced hours on December 24 (6:00 AM to 3:00 PM) and December 31 (6:00 AM to 5:00 PM), and operate regular hours on November 11.
Is there a social media presence where I can follow LOF Xpress™ Oil Change – Ankeny?
Yes, you can find them on Facebook at https://www.facebook.com/104205891614023 and on Instagram @lof_xpress.
Which nearby restaurants can I visit before or after my visit to LOF Xpress™ Oil Change – Ankeny?
Nearby restaurants include Wingstop, Olive Garden, Taco Bell, Mojitos Mexican Restaurant, Crumbl - Ankeny, Pop Top Cupcakes, TCBY, Subway, Perkins Restaurant & Bakery, and Hawaiian Grill Food Truck.
Are there any nearby automotive-related businesses near LOF Xpress™ Oil Change – Ankeny?
Yes, nearby automotive-related businesses include LOF Xpress (gas station and repair), Batteries Plus Bulbs (automotive parts), and Computer Tech MD (IT and computer repair).
What local amenities are near LOF Xpress™ Oil Change – Ankeny for customers looking for additional services?
Customers can visit nearby places such as BioLife Plasma Services for medical services, Two Rivers Bank and Trust for banking needs, various beauty salons like Hair West and Rustic Salon, and storage facilities like Budget Storage Rental Spaces and StorageMart.