Jiffy Lube

4.3
768 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in UNION CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4620 Jonesboro Rd, Union City, GA
30291, United States

Hours

Reviews

4.3
768 reviews
5 stars
579
4 stars
52
3 stars
33
2 stars
17
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported a decline in service quality, with issues such as incomplete oil changes and missed fluid checks.

Customer Service

Overall, customer service was praised, with many reviews highlighting friendly and professional staff.

Speed of Service

Several customers appreciated the quick turnaround time for services, often being in and out within 30 minutes.

Professionalism

Staff professionalism was frequently mentioned, with many customers noting the courteous and knowledgeable behavior of the technicians.

Communication

Customers appreciated clear communication regarding services performed and recommendations for future maintenance.
  • BB
    Blaire
    4 days ago
    5.0
    They always provide amazing service and recommendations for safety.
  • NW
    Nisha Wade
    Nov 13, 2025
    5.0
    Amazing quick informative work that informed me of some issues that I should check out and that was really helpful. My service took about 15 minutes. They worked as a team to professionally get me in and out. I will be back on my next visit.
  • BB
    Brandon
    Nov 12, 2025
    1.0
    This Company Has A D- On The 'Better Business Bureau' for a Reason! Horrible Service. They lied to me and said they performed a service on my car but they DID NOT. Camera footage revealed they NEVER performed the service. I should have known the company was shady when the district manager Angel had prison tattoos all over his body. Go elsewhere for your oil change.
  • LQ
    Lenny Quiambao
    Nov 4, 2025
    5.0
    This is my second time getting my oil changed, and I’m very satisfied with the service. The team was professional, explained what they were doing, and finished the job quickly. It’s nice to have a place I can trust for regular car maintenance.
  • MH
    Michael Herrington
    Oct 11, 2025
    3.0
    I’ve been going to Jiffy Lube for my last few vehicles oil change. I really like the coupons that I get, but I feel like the service has declined over the years on my receipt. It told me that my front tires were at 35 psi however, before I pulled off, I had a tire at 20 psi The technician put air in my tire after my request. However, he only put 32 psi so my sensor light was on for low air pressure meaning I needed to go and pay to put air in it after leaving The last time I went to Jiffy Lube. I didn’t have a sticker placed inside my car helping me keep track of when to get another oil change. I accidentally went 10,000 miles over because I didn’t know due to not having a sticker. I feel Jiffy Lube service is starting to decline. At the start, they used to vacuum cars out check tire air pressure and now it’s strictly just an oil change topping fluids and sending you on your way out last time. I had a fluid top off. They missed a few fluids even though they say it’s a full under the hood inspection. I’ve always pride in going to only Jiffy Lube but now I’m looking around for another place that can take good care of my oil changes and that actually will do what they say they will do. I’m not disappointed. I’m just kind of let down a little bit because they used to give a 5 Star amazing service and I no longer receive it. I wasn’t going to give a review but they asked for one in a text message and in an email so I had to spell it all with no sugar coats. I don’t deter anyone from coming to Jiffy Lube. I’m just looking for them to perform how they used to perform a couple years ago.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service