Gears Transmission

Reviews

• RT

  ry Taylor

  6 days ago
  5.0
  They fixed my 04 ranger and made sure it was running great even after the issues it kept having great staff
• MD

  Melissa David

  Dec 13, 2025
  5.0
  Fantastic service with amazing warranty
• SM

  Soronia Millsaps

  Nov 25, 2025
  4.0
  My transmission went out on my 2007 Chevy Impala "Serenity". I got quotes from several places for replacing or rebuilding & was given outrageous prices. Called BNB & their price to rebuild was reasonable. Also, the 100,000 miles/3 year warranty boosted my confidence in their service. It took about 2 months for the rebuilf but it was well worth the wait. My "Serenity" drives like NEW! I'm so happy I trusted my car with BNB Gears. They didn't try to get over on me and even told me about some other issues with my car that they only charged me for the parts. I recommend them to ANYONE having transmission issues. You'll need a little patience but it will be well worth the wait once they get your vehicle back on the road!!!
• DB

  Damaris Barzallo

  Nov 21, 2025
  5.0
  My husband's truck was making weird noises and we were it was the transmission. We were worried about the cost and started looking around to see where we could take it. After about a week or so of searching, we decided to go with Gears Transmission. They did say it would take about 3 weeks or so for the truck to be ready. I would call them at least once a week to see how the process is going and Steve would gladly give me updates. It did take them about a month to fix the truck, but that was ok. As we were picking up the truck, they apologized to us for taking so long and thanked us for our patience. We were told they are a bit understaffed and there is a lot of work to be done, but they got it done. Before we left, we were told to call or come back if there are any issues with the truck. I would 100% go back to them if something happens to the truck again. I understand some people don't have the patience to wait, but that doesn't mean Gears Transmission is a bad place to take your vehicle. Thank you to everyone who worked on the truck!
• RM

  Ryan McKenna

  Oct 26, 2025
  1.0
  This nightmare has been a year in the making so I'll try not to make a diary entry out of this and stick to the main points. Brought my truck in for a rebuild and was quoted 2 weeks on labor. Paid $4k. They had my truck for 3 months. During that time communication was terrible. countless new estimated times were given and broken, straight up lies at times and all the phone calls were one way. I don't think they called once unless it was to call me back. When I finally get the truck back its hard to shift into reverse, and has a failed carrier bearing which is immediately audible after driving over a few dips. They said the shift was normal(it's wasnt) and were going to charge me to fix the carrier bearing because it wasn't part of the transmission. It was fine before. I had to argue out of paying for fixing the carrier bearing and was offered my first transmission service free. So they have the truck another week and get it back and realize they didn't secure an 02 sensor harness and left a vent tube hanging nearly touching the ground. The drive shaft tore up the o2 sensors so had to bring it back a 3rd time. At this point i happened to need my knock sensors done and they did the labor without charge. finally get a few months of functionality still with the rough reverse but I just didn't want to fight about it. Until it starts not wanting to get out of 2nd gear and having hard shifts, sometimes wouldn't go into lockout. Over the next few months i brought it in a 4th 5th 6th time but they couldn't recreate it. Finally had a code show up for a solenoid and took it in. Still couldn't find it after keeping truck for another few weeks. I had to wait til it was actively faulting when i was on my way to a job to bring it in. This time they had it for a week to fix it. During this time I had asked them to install a manifold clamp and recheck an exhaust code to rule it out before i bought a new catalytic converter. They put the clamp on, cleared the code n didn't follow up. Code came back immediately and was ignored when I tried to contact. Good news the rough shift into reverse is gone, despite orignially failing to even acknowledge it as an issue. And for now the transmission seems to be ok a week later. Bad news is when I was replacing my oil pan gasket tonight I noticed the dust cover missing from the bell housing where the starter seats, leaving the flex plate exposed. I tried, I mean really tried to let them earn a redemption story out of all this but there isn't one to be had. My truck is my only vehicle and its how i make a living. I lost thousands in revenue from not being able to work, had to borrow vehicles where I could, which stressed every personal and professional relationship I have to near breaking, and now have had a year of nothing but stress, zero peace of mind, undue expense and a new problem every time I get it back. This was, and continues to be the worst consumer experience of my life.

Frequently Asked Questions About Gears Transmission